Caitlyn Willfong
Ames ,IA
Summary
Driven and outgoing server with a proven track record in the hospitality industry, notably at Bracco Okoboji. Excelled in guest engagement and exemplary customer service, leveraging strong multitasking abilities and a robust work ethic to enhance customer experiences. Skilled in using POS systems and fostering strong relationships, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
Server
Bracco Okoboji
06.2020 - Current
- Multitasked by managing multiple tables at once while providing great service
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, split bills as necessary, and process bills
- Efficiently worked with team for an even flow throughout the workplace and excellent guest experiences
- Bussed and reset tables to keep dining room and work areas clean
Server
Spencer Golf and Country Club
06.2022 - 08.2022
- Created strong relationships with members and other returning customers
- Worked with POS system to easily manage bills and efficiently receive the payment from customers
- Used many multitasking skills by making and serving drinks, taking food orders, and running food orders
- Focused my attention on customer needs
Education
High School Diploma -
Spencer High School
Spencer, IA05.2022
Skills
- Exemplary customer service
- Strong work ethic
- Very friendly and outgoing
- Guest engagement
Timeline
Server
Spencer Golf and Country Club
06.2022 - 08.2022
Server
Bracco Okoboji
06.2020 - Current
High School Diploma -
Spencer High School
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