Caitlyn Williams
Mansfield,TX
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
Work History
Caregiver
Cimmaron Nursing
El Paso, TX
02.2024 - 06.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Participated in team meetings regarding client progress or concerns raised by family members.
Noncommissioned Officer
US Army
El Paso, TX
07.2022 - 02.2024
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Conducted investigations into complaints from customers or employees regarding violations of company policy.
- Monitored all operations for potential security risks and threats.
- Drafted reports outlining findings from investigations and recommending corrective action.
- Supervised subordinate staff in carrying out daily duties and activities.
- Organized and coordinated meetings between senior management and other departments across the organization.
- Reviewed employee performance evaluations for accuracy and completeness.
- Managed training programs designed to improve customer service skills among staff members.
- Assisted in developing organizational structures that optimized job responsibilities.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
Mechanic
US Army
El Paso, TX
08.2020 - 07.2022
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Tested components with appropriate instruments to ensure proper operation.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Maintained accurate records of work performed in accordance with company standards.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Ensured safety protocols were followed while working on vehicles.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Assisted fellow mechanics when necessary during complex repairs.
Customer Service Cashier
Paradise Valley Hospital
Havelock, NC
04.2016 - 11.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Education
High School Diploma -
Williams Homeschool
NC03-2016
Bachelor of Social Work -
Liberty University
Lynchburg, VAMedical Assistant -
MedCerts
Skills
- Documentation
- Chronic Disease Management
- Medication coordination
- Compassionate client care
- Behavioral Management
- Incident Reporting
- Nutrition knowledge
- Care Plan Management
- Schedule development
- Inventory Control
- Staff Management
- Data Analytics
- Operations Management
- Priority management
- Paperwork Processing
- Scheduling
- Inbound and Outbound Calling
- Appointment Scheduling
- Data Entry
- Data Collection
- Training development aptitude
- Microsoft Excel
Accomplishments
- ARCOM
- 6 COA
- 6 COINS
Affiliations
Volunteer at purple heart elementary
Volunteer on Fort Bliss
Timeline
Caregiver
Cimmaron Nursing
02.2024 - 06.2024
Noncommissioned Officer
US Army
07.2022 - 02.2024
Mechanic
US Army
08.2020 - 07.2022
Customer Service Cashier
Paradise Valley Hospital
04.2016 - 11.2016
High School Diploma -
Williams Homeschool
Bachelor of Social Work -
Liberty University
Medical Assistant -
MedCerts
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