Caitlyn Willrich
Adair,IA
Summary
Dynamic leader with proven expertise in staff development and budget control. At New Creations Child Care, spearheaded strategies boosting revenue and enhanced client relationships. Demonstrated exceptional organizational skills and a professional demeanor, alongside a talent for hiring and retention. Excelled in creating supportive and efficient team environments, driving significant improvements in learning outcomes and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Homemaker
Stay at Home Mom
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Director
New Creations Child Care and Learning Center
06.2023 - 11.2023
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Weekly payroll, ACH tuition, center budget.
- Kept all state files up to date.
- Responded to all email, phone calls, walk ins. Performed all tours.
Assistant Director
New Beginnings Child Care Center
01.2020 - 05.2023
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Toddler Teacher
Traditions Children's Center
03.2017 - 12.2019
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Bachelor of Arts - Business Administration And Management
Grand View University
Des Moines, IA05-2025
High School Diploma -
Earlham Senior High School
Earlham, IA05-2016
Skills
- Staff Development & Management
- Budget Control
- Organized & Professional Leader
- Hiring and Retention
Certification
First Aid/CPR
Mandatory Reporting
12 Hour Essentials
Timeline
Homemaker
Stay at Home Mom
11.2023 - Current
Director
New Creations Child Care and Learning Center
06.2023 - 11.2023
Assistant Director
New Beginnings Child Care Center
01.2020 - 05.2023
Lead Toddler Teacher
Traditions Children's Center
03.2017 - 12.2019
First Aid/CPR
Mandatory Reporting
12 Hour Essentials
Bachelor of Arts - Business Administration And Management
Grand View University
High School Diploma -
Earlham Senior High School
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