Caitlyn Wilson
Irvine,CA
Summary
Dependable individual with strong problem-solving capabilities, with experience in leadership and customer service roles. Proven ability to effectively communicate, delegate tasks, and manage tasks efficiently while maintaining high standards of quality and safety. Prepared to leverage skills in a part-time capacity within law enforcement or social services.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jamba Juice
Irvine, CA
03.2025 - Current
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored team members on product preparation and safety protocols.
- Ensured compliance with health and safety regulations during all operational activities.
- Resolved customer complaints promptly, ensuring high satisfaction levels and repeat business.
- Monitored equipment performance, conducting regular maintenance to minimize downtime and maintain quality standards.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
General Service Assistant
Rubio's Coastal Grill
Corona, CA
02.2023 - 10.2024
- Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
- Supported team during peak hours by efficiently managing customer orders and deliveries.
- Improved customer satisfaction by providing timely and efficient assistance in various tasks.
- Maintained a clean and organized work environment, contributing to overall workplace efficiency.
Education
Bachelor of Science - Criminology, Law, And Society
University of California Irvine
Irvine, CA07-2028
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
Timeline
Shift Leader
Jamba Juice
03.2025 - Current
General Service Assistant
Rubio's Coastal Grill
02.2023 - 10.2024
Bachelor of Science - Criminology, Law, And Society
University of California Irvine