Caitlyn B. O'brien
River Ridge,LA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Stay at Home Mother
Graveline Home
08.2014 - Current
- Maintained regular contact with clients by calling and visiting clients' homes.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
- Facilitated support groups and workshops to provide valuable services to clients.
- Facilitated communication between clients and other service providers.
- Facilitated outreach activities to build community awareness.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
Retail Operations
Dick's Sporting Goods, Inc
10.2013 - 08.2014
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Contributed to leadership team for implementing company policies and procedures.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Oversaw packaging and delivery of purchased merchandise to respective facilities with zero discrepancies.
- Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Administrative Assistant
Archdiocese Of New Orleans Inc.
02.2011 - 04.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
Controller
Copeland's Of New Orleans Restaurant Group
02.2007 - 09.2010
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
Associate of Science - Criminal Justice
ITT Technical Institute - St. Rose
St. Rose, LA05.2010
Skills
- 10-Key Proficiency
- Self Starter
- Phone Call Answering
- Accounting Support
- Customer and Client Relations
- Sorting and Labeling
- Documentation
- Filing
- Bookkeeping
- Data Analysis
- Transcribing Information
- Data Review and Verification
Timeline
Stay at Home Mother
Graveline Home
08.2014 - Current
Retail Operations
Dick's Sporting Goods, Inc
10.2013 - 08.2014
Administrative Assistant
Archdiocese Of New Orleans Inc.
02.2011 - 04.2012
Controller
Copeland's Of New Orleans Restaurant Group
02.2007 - 09.2010
Associate of Science - Criminal Justice
ITT Technical Institute - St. Rose
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