Caitlyn (Justine) Voyles
Edmonds,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Swedberg Eye Care
10.2021 - Current
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Cleaned or sterilized ophthalmic surgical instruments.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
Medical Receptionist
Fairbanks Urology
10.2019 - 10.2021
- Managed multi-line phone system and pleasantly greeted patients.
- Received and routed laboratory results to correct clinical staff members.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Checked patient insurance, demographic, and health history to keep information current.
- Obtained travel authorizations through Medicaid and authorizations for surgical procedures and preliminary testing.
Accounting Assistant
Pacific Forest Management
01.2018 - 10.2018
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions
Education
Associate of Arts -
Peninsula College
Port Angeles, WA06-2017
Skills
- Patient information documentation
- Diagnostic testing
- Minor surgery assistance
- Examination room preparation
Certification
- COA - Certified Ophthalmic Assistant
- OSC - Ophthalmic Scribe Certification
Timeline
Certified Ophthalmic Assistant
Swedberg Eye Care
10.2021 - Current
Medical Receptionist
Fairbanks Urology
10.2019 - 10.2021
Accounting Assistant
Pacific Forest Management
01.2018 - 10.2018
Associate of Arts -
Peninsula College
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