Dedicated professional with a proven track record in enhancing customer satisfaction and loyalty. Skilled in team collaboration and effective communication, ensuring timely resolution of complaints and seamless service delivery.
Overview
5
5
years of professional experience
Work History
Actor
Hell's Dungeon Haunted House
Riverside, OH
08.2020 - Current
Engaged with guests to enhance their overall experience through interactive storytelling.
Studied and memorized scripts to learn lines and cues.
Collaborated with other actors to brainstorm ideas.
Maintained personal appearance by meeting costume and makeup requirements.
Cleaner
D&M Water & Fire Restoration
Dayton, Ohio
10.2024 - 06.2025
Cleaned residential and commercial properties following water and fire restoration protocols.
Ensured compliance with safety standards while performing hazardous material cleanups.
Collaborated with restoration teams.
Crew Lead
Sonic Drive-in
Beavercreek, Ohio
05.2022 - 10.2024
Ensured accurate order preparation and timely delivery to customers.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Trained new hires on job responsibilities, safety protocols, and company policy.