Server
Alamo Cafe
08.2022 - 11.2022
Hi, I’m
Caitlynn Traugott
Hostess/Server/receptionist
San Antonio,TX
Summary
Attentive customer service with "charisma and enthusiasm for others" as well as a excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with hands-on experience.
Skills
- Customer Service-Oriented
- Courteous and Professional
- Attention to Detail
- Visitor and Customer Relations
- Multitasking and Prioritization
- Call Answering and Routing
- Positive Attitude
- Reliable and Punctual
- Graphic Arts Design
- Visual Product Development
- Superior Organizational Skill
- Visual Elements Integration
- Critical and Creative Thinking
- Calendar Management
References
Manager: Andre M. Trabue
(210)425-7553
San Pedro Avenue
SA,TX
Work History
Alamo Cafe
Hostess
Job overview
- Monitored seating area and checked restrooms regularly to keep spotless.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Alamo Cafe
Server
08.2022 - 11.2022
Job overview
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Riverbend On The Frio
Receptionist
08.2021 - 11.2023
Job overview
- Scheduled and confirmed appointments.
- Answered and directed incoming calls
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Maintained front office cleanliness and organized supplies to increase productivity.
Timeline
Receptionist
Riverbend On The Frio
08.2021 - 11.2023
Hostess
Alamo Cafe
Liberty University
Associate of Science from Psychology in Counseling
Education
Liberty UniversityLynchburg, VA
Associate of Science from Psychology in Counseling
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