Results-oriented, solutions-focused professional with a proven record of accomplishment and a reputation for delivering results and accomplishing organizational goals. Able to work under pressure and meet deadlines. Committed to achieving the highest standards while consistently surpassing established objectives. Possess the ability to interpret, analyze, and synthesize information in order to solve problems and make recommendations. Resourceful and flexible; able to adapt to changing priorities while consistently meeting deadlines. Proficient in exercising good judgment, maintaining professionalism, and managing competing demands in a fast-paced and dynamic environment. Displays the ability to manage time and prioritize multiple tasks. Able to collaborate and establish relationships with internal and external partners. Excellent oral and written communication skills. Computer literate: Microsoft Word, PowerPoint, Excel, Outlook, Social Media, and the Internet. Proven to excel in high-pressure environments, adeptly handling complex customer inquiries and resolving issues with efficiency at Graybar Electric. Demonstrated mastery in verbal and written communication, alongside robust problem-solving abilities, ensuring seamless operations and enhanced customer satisfaction. Expert in telephone skills and conflict management, contributing to a positive and productive workplace.