Caitlynn Huddleston
Costa Mesa,CA
Summary
Dynamic salon owner and seasoned manager with a robust background in customer service, team leadership, and membership-based sales. Proven success in expanding client bases, boosting revenue, and creating memorable guest experiences that foster loyalty. Results-driven professional committed to cultivating a positive team environment while implementing innovative strategies to enhance operational efficiency. Expertise in financial management, staff development, and customer relations positions as a valuable asset in driving business success and excellence in salon management.
Overview
12
12
years of professional experience
Work History
Owner & Operator
Passport to Beauty
Anaheim, CA
01.2022 - Current
- Founded and managed a comprehensive beauty salon specializing in lash, nail, and spa services.
- Fostered strong client connections to enhance customer loyalty and increase revenue via targeted marketing strategies.
- Streamlined staff scheduling and inventory control processes to support uninterrupted daily operations.
Assistant Manager
Hand and Stone Massage and Facial Spa
Costa Mesa, CA
01.2018 - Current
- Managed spa operations on a daily basis while leading team initiatives to maintain high service standards.
- Managed scheduling of staff training and customer service activities to ensure optimal service delivery.
- Spearheaded membership sales upgrades and enhanced client retention through tailored consultations and strategic service recommendations.
Designated Manager
European Wax Center
01.2016 - 01.2021
- Oversaw salon activities to ensure exceptional guest experiences and satisfaction.
- Led training initiatives and managed team performance to achieve sales and service objectives.
- Implemented targeted campaigns to boost membership sales and foster long-term member loyalty.
- Executed staff recruitment and development strategies to enhance organizational capabilities.
Store Manager
Palm Beach Tan
01.2015 - 01.2018
- Managed store operations, staff, and sales performance
- Promoted memberships and trained employees
- Handled customer issues and maintained client records
Guest Service Associate
European Wax Center
01.2014 - 01.2015
- Coordinated front desk activities, including scheduling and membership sales, to optimize service delivery.
Education
High School Diploma - Cosmetology Program
Marinello School of Beauty
High School Diploma - Business and Management
Goldenwest College
Huntington Beach05.2026
Skills
- Strategic team guidance
- Membership Sales
- Customer engagement
- Expertise in Zenoti and Gloss Genius systems
- Experienced with Microsoft Office applications
Timeline
Owner & Operator
Passport to Beauty
01.2022 - Current
Assistant Manager
Hand and Stone Massage and Facial Spa
01.2018 - Current
Designated Manager
European Wax Center
01.2016 - 01.2021
Store Manager
Palm Beach Tan
01.2015 - 01.2018
Guest Service Associate
European Wax Center
01.2014 - 01.2015
High School Diploma - Cosmetology Program
Marinello School of Beauty
High School Diploma - Business and Management
Goldenwest College