Caitlynn Nemitz
Tucson,AZ
Summary
Driven crew member with 3.5 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Auto Insurance Agent
Progressive
04.2023 - Current
- Increased customer satisfaction by providing personalized auto insurance solutions tailored to individual needs.
- Expanded agency''s market share through successful client acquisition and retention strategies.
- Ensured accurate policy administration by diligently reviewing and updating client information, reducing errors in coverage.
- Improved overall efficiency of the agency by implementing streamlined processes for managing new and existing clients.
Crew Member
Popeyes
12.2022 - 04.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Crew Member
Surf Thru Express Car Wash
06.2022 - 04.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Crew Member
Popeye's Louisiana Kitchen
10.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Education
Associate of Applied Science -
Pima Community College
Tucson, AZ12.2023
High School Diploma -
Empire High School
Tucson, Arizona05.2022
Skills
- Insurance knowledge
- Risk assessment
- Strong communication
- Analytical thinking
- Adaptability
- Regulatory compliance
- Policy analysis
References
References available upon request.
Certification
- Personal Auto License - 2023
- SERVSAFE- 2023
- Silver Award
Fun Facts
I was a girl scout since Kindergarten, all the way until I was a Senior in High-School. I won a silver award.
I am learning Korean and Japanese.
Timeline
Auto Insurance Agent
Progressive
04.2023 - Current
Crew Member
Popeyes
12.2022 - 04.2023
Crew Member
Surf Thru Express Car Wash
06.2022 - 04.2023
Crew Member
Popeye's Louisiana Kitchen
10.2021 - 03.2022
Associate of Applied Science -
Pima Community College
High School Diploma -
Empire High School
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