Caitlynn Thomson
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Punctual and satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Summer School Secretary
Anson ISD
05.2021 - 08.2023
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maximized productivity by performing clerical tasks such as photocopying, data entry, typing correspondence, and managing supplies inventory.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Ensured confidentiality of sensitive information while handling matters related to student discipline, health, and personal issues.
- Managed filing system, entered data and completed other clerical tasks.
Babysitter
Families In The Community
05.2021 - 03.2023
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Assisted with light housekeeping duties as well as running errands.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Administered medications, following strict instructions from parents and medical labels.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
Waitress/Cook
Hatahoe
12.2021 - 04.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Cashier/Stocker
Spring Market
01.2021 - 07.2021
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Computer Aided Drafting & Design
South Plains College
Levelland, TX05.2025
High School Diploma -
Anson High School
Anson, TX05.2023
Skills
- Employee timesheet processing
- Supply Inventory Control
- Research and Analytical Skills
- Administrative Support
- Critical Thinking
- Filing and data archiving
- Multitasking and Time Management
- Strong Organization
Timeline
Waitress/Cook
Hatahoe
12.2021 - 04.2022
Summer School Secretary
Anson ISD
05.2021 - 08.2023
Babysitter
Families In The Community
05.2021 - 03.2023
Cashier/Stocker
Spring Market
01.2021 - 07.2021
Computer Aided Drafting & Design
South Plains College
High School Diploma -
Anson High School
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