Caitlyn Victoria Woods
Summary
Accomplished legal and social services professional with over nine years of experience supporting individuals, families, and organizations through complex legal, criminal justice, and administrative systems. Master of Social Work candidate with comprehensive experience in personal injury litigation, case management, client advocacy, and legal documentation. Proven ability to manage high-volume caseloads, draft legal documents, coordinate litigation support, and collaborate with attorneys, courts, healthcare providers, and community partners to achieve successful outcomes. Recognized for exceptional communication, sound judgment, meticulous attention to detail, and the ability to build trusted client relationships while maintaining the highest standards of professionalism, ethics, and confidentiality.
Overview
11
11
years of professional experience
Work History
Remote Personal Injury Paralegal
Joel G. Bowden Law Offices
Greensboro, NC
12.2015 - Current
- Serve as a primary point of contact for clients throughout personal injury litigation, providing compassionate, client-centered support from intake through case resolution.
- Draft legal documents, pleadings, correspondence, demand packages, case summaries, and litigation briefs for attorney review.
- Assist attorneys in preparing for depositions, mediations, hearings, and trial by organizing exhibits, witness files, medical records, and discovery materials.
- Coordinate and schedule depositions, independent medical examinations (IMEs), mediations, and expert witness consultations while maintaining litigation calendars and court deadlines.
- Review, analyze, and summarize extensive medical records, billing statements, and insurance documentation to support case strategy and settlement negotiations.
- Conduct client interviews, obtain supporting documentation, and maintain organized electronic and physical case files while ensuring confidentiality and compliance with legal standards.
- Communicate regularly with attorneys, healthcare providers, insurance adjusters, opposing counsel, and clients to facilitate efficient case progression and resolution.
Probation/Parole Officer
North Carolina Department of Adult Corrections
Charlotte, NC
09.2023 - 03.2025
- Managed a caseload of more than 200 justice-involved individuals, conducting comprehensive assessments and developing individualized supervision and case management plans.
- Collaborated with judges, attorneys, law enforcement agencies, behavioral health providers, employers, and community organizations to coordinate services supporting rehabilitation and successful community reintegration.
- Prepared detailed court reports, violation documentation, case summaries, and recommendations to assist judicial decision-making.
- Connected clients with housing, employment, substance use treatment, mental health services, and additional community resources to reduce barriers to long-term success.
- Applied trauma-informed communication, motivational interviewing, and crisis intervention techniques to build rapport, encourage accountability, and promote positive behavioral outcomes.
- Provided feedback and recommendations internally regarding client engagement, communication approaches, and service coordination.
Paralegal | Front Office Manager
Williams & Associates, PC
Decatur, GA
07.2020 - 08.2021
- Supported attorneys throughout all phases of litigation by preparing legal documents, pleadings, correspondence, discovery responses, and case briefs.
- Managed attorney calendars, court deadlines, deposition scheduling, client appointments, and overall litigation workflow.
- Assisted with deposition preparation by organizing exhibits, coordinating witness schedules, preparing deposition summaries, and maintaining litigation files.
- Conducted client intake interviews, gathered medical records, evidence, and supporting documentation necessary for case development.
- Served as the primary liaison between attorneys, clients, medical providers, insurance carriers, and court personnel, fostering professional relationships and exceptional client service.
- Oversaw front office operations while maintaining confidential legal records and ensuring compliance with firm policies and procedures.
Education
Master of Social Work - Candidate
Walden University
Minneapolis, MN12-2027
Bachelor of Science - Criminal Justice
North Carolina A & T State University
Greensboro, NC05-2020
Skills
- Personal Injury Law & Litigation
- Demand Package Preparation
- Case Management
- Client Intake & Needs Assessment
- Court & Judicial Procedures
- Case File Management
- Community Resource Coordination
- Interagency Collaboration
- Executive and Administrative Support
- Microsoft Office Suite
- Calendar and Deadline Management
- Confidential Records Management
- Conflict Resolution
- Client Advocacy
- Trauma-Informed Practice
Accomplishments
- Phi Alpha Delta Law Fraternity
Timeline
Probation/Parole Officer
North Carolina Department of Adult Corrections
09.2023 - 03.2025
Paralegal | Front Office Manager
Williams & Associates, PC
07.2020 - 08.2021
Remote Personal Injury Paralegal
Joel G. Bowden Law Offices
12.2015 - Current
Master of Social Work - Candidate
Walden University
Bachelor of Science - Criminal Justice
North Carolina A & T State University