Summary
Overview
Work History
Skills
Certification
Timeline
Server

Caitria Mikesell

Chicago,IL

Summary

Dedicated, career-oriented professional with hospitality mindset and fifteen years of experience. Passion for cultivating an intimate and bespoke guest experience. Brings an infectious energy and vitality while holding one's self to highest standards, leading to excellent rapport between both guests and team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server

Apolonia
Chicago, Illinois
02.2021 - Current
  • Generates repeat and referral business through guest tailored service.
  • Trains all new hires in restaurant standards, empowers staff to broaden skills and knowledge, and motivates towards positive cohesive team.
  • Guides guest through menu, enhancing dishes using detailed descriptions, and provides optimized experience with enlightened suggestions and pairings.
  • Attends to opening and closing duties with methodical precision, exceeding management expectations.
  • Communicates wine inventory to Beverage Director, accurately accounting for 100+ wines.

FOH Manager / Beverage Director

Mindy's Hot Chocolate
Chicago, Illinois
04.2016 - 04.2020
  • Created seasonal cocktail and wine menus designed to compliment and uplift both savory and sweet offerings.
  • Communicated with both Chefs and owner both positive and negative reviews, as well as guest trends, and implemented direct resolutions to enhance guest's experience.
  • Executed and analyzed weekly liquor, wine, and beer inventory, and systematically used this to inform ordering, decreasing waste and overstock.
  • Oversaw all hiring, firing, scheduling, and training, cultivating passionate team.

Bartender / Server

Bar Takito
Chicago, Illinois
08.2014 - 04.2016
  • Served guests with calm and welcoming demeanor in high volume capacity.
  • Prepared daily scratch ingredients for cocktails including crafted syrups, shrubs, and infusions as well as accurately batched large quantities of cocktails.
  • Maintained high guest average through menu and spirit knowledge.
  • Consistently received positive feedback and reviews.

Skills

  • Superior Service
  • Menu Memorization and Presentation
  • Food and Beverage Pairings
  • Intermediate Wine Knowledge
  • Order Accuracy and Delivery
  • Control of Guest Pacing
  • Multitasking and Prioritization
  • Inventory Management
  • Maintaining Cleanliness
  • Adaptability

Certification

Basset & Serve Safe

Timeline

Lead Server

Apolonia
02.2021 - Current

FOH Manager / Beverage Director

Mindy's Hot Chocolate
04.2016 - 04.2020

Bartender / Server

Bar Takito
08.2014 - 04.2016

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Caitria Mikesell