Caitrin O'Neal
Joliet
Summary
Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings several years of retail experience.
Overview
7
7
years of professional experience
Work History
Stock Lead
Ross Dress for Less
Joliet
09.2023 - Current
- Provided feedback to management on areas needing improvement in store operations.
- Maintained a safe, clean, and organized work area.
- Instructed new employees on proper stocking techniques.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Oversaw the unloading of merchandise from delivery trucks.
- Ensured all products were priced accurately and displayed properly.
- Supervised team members in daily stock management tasks.
Sales Associate Team Leader
Peter Rubi
Plainfield
09.2018 - 11.2022
- Supervised daily operations and team performance on the sales floor.
- Trained new associates on customer service best practices and product knowledge.
- Assisted customers with inquiries, providing tailored solutions to enhance satisfaction.
- Maintained a clean and organized sales environment for optimal shopping experiences.
- Identified opportunities for process improvements within the organization's operations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Provided feedback on employee performance reviews related to customer service skills, product knowledge, and sales techniques.
- Assigned tasks appropriately among the team members according to their strengths.
- Coached, mentored, and trained new team members in sales techniques and practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
Education
High School Diploma -
Plainfield South High School
Plainfield, Illinois05.2018
Skills
- Supply restocking
- Inventory management
- Customer service
- Product display
- Task delegation
- Feedback giving
- Employee training
- Stockroom maintenance
- Order receiving
- Flexible schedule
- Merchandise stocking
- Barcode scanning
- Cleaning procedures
- Willing to learn
- Friendly and personable
- Inventory cycle counting
- Punctual and reliable
- Stock replenishment
Timeline
Stock Lead
Ross Dress for Less
09.2023 - Current
Sales Associate Team Leader
Peter Rubi
09.2018 - 11.2022
High School Diploma -
Plainfield South High School