Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Identified and communicated customer needs to supply chain capacity and quality teams.
PRODUCT ASSISTANT
Xiamen Zhonghui Ceramic Technology Co.
04.2012 - 02.2015
Assist the product manager, demand-side requirements integration and analysis, rapid production of product prototype diagrams, writing user requirements specifications and product documentation
Timely discovery of product details, collect demandside feedback and suggestions, combined with product logic for continuous optimization, speed up the iteration speed;
Responsible for version plan and implementation.
SALES ASSISTANT
Xiamen Bozhi Trading Co.
11.2010 - 02.2012
Keep track of the sales staff's whereabouts every day, and urge the sales staff to submit the daily and weekly work report in a timely manner; Record the salesperson's visit yesterday into CRM every day; Weekly assist sales staff to complete the key customer follow-up form.
Education
Jiangxi Tourism and Commerce Vocational and Technical College
Skills
WORD
EXCEL
POWERPOINT
SOCIAL MEDIA
MANAGEMENT
Ability
My personality is not flashy, I learn things faster, motivated, like to be quiet
Timeline
Sample Manager
XIAMEN GREEN IMP./EXP. CO. LTD.
03.2015 - Current
PRODUCT ASSISTANT
Xiamen Zhonghui Ceramic Technology Co.
04.2012 - 02.2015
SALES ASSISTANT
Xiamen Bozhi Trading Co.
11.2010 - 02.2012
Jiangxi Tourism and Commerce Vocational and Technical College