CAJYA DARLING
Bridgeton,NJ
Summary
I am a highly organized and detail-oriented Office Manager/Administrative Assistant with over 8 years of experience in various industries. My role has equipped me with exceptional communication, time-management, and problem-solving skills. I have a proven track record of streamlining administrative processes, managing budgets, and coordinating multiple projects simultaneously. My biggest achievements include successfully reducing office expenses by 15% and implementing new systems that increased overall efficiency by 20%. I possess strong leadership qualities and have the ability to work well under pressure while maintaining a positive attitude. With my strong work ethic and proficiency in Microsoft Office Suite, I am confident in my ability to excel in any administrative role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Judicial Clerk
New Jersey Courts
02.2025 - Current
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Accurately record and monitor work time and leave requests in eCats.
- Exercise time management, organization and productivity in terms of completing projects and assignments in an efficient and timely manner.
- Foster positive interaction with internal and external customers.
- Cooperate with other staff. Be a team player and offer to assist co-workers when needed.
- Display a positive “can-do” attitude to all customers/clients, whether they are internal or external.
- Effective communication, e.g., clear, complete, relevant, concise, and accurate.
- Display initiative and self-motivation.
- Communicate concerns or potential problems in a timely fashion.
- Maintain high attention to detail to ensure accuracy of work product substance and format.
- Suggest modifications and improvements to process whenever noticed. Identify needs and solutions to those needs Integrity
- Be aware of and sensitive to the problems, concerns and diverse needs of the public and other staff.
- Display integrity and adhere to the Judiciary’s code of conduct, performance expectations, rules, policies, procedures and laws.
- Process all incoming/outgoing mail for the Judiciary in the Vicinage.
- Maintain daily postage records by Division.
- Ensure that postage meter issues/changes are communicated to the Jury Manager.
- Prepare monthly reports on usage/expenses by Division. Send to Finance Division and save on Share Point.
- Troubleshoot and report mail machine malfunctions to Jury Manager and Finance Division.
- Advise on areas where the mail room process can be further improved.
- Vicinage Mail Team Project – Work collaboratively as a team to develop a plan to streamline the Vicinage mail process.
- Request a state vehicle for the daily mail run through the Judiciary Vehicle Control System.
- Operate judiciary vehicles in accordance with all state traffic safety laws.
- Provide general facilities support.
- Provide assistance with any Operation projects such as rearranging/moving furniture, Judge’s moves.
- Answer and direct all calls to the appropriate divisions.
Administrative Assistant
Big Brother's Big Sister's of Cumberland & Salem Counties
08.2024 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organizing and running company events.
- Handling deposits and tracking expesences and donations received monthly and overall for the year.
- Organizing Grant information and thank you letters.
- Learning multiple databases for tracking purposes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
Office Manager
CrossTech Consulting Group Inc.
06.2024 - 08.2024
- As the Office Manager at CrossTech Consulting Group Inc. in the United States, I was responsible for overseeing all administrative and operational tasks within the office. This role required strong organizational and leadership skills to ensure the smooth running of daily operations and support the success of the company.
- Managed office budget and expenses
- Coordinated team meetings and events
- Conducted staff training and onboarding
- Developed streamlined processes for increased efficiency
Account Manager
American Income Life
12.2023 - 08.2024
- As an Account Manager at American Income Life, I was responsible for managing key client accounts and developing new business opportunities. I utilized my strong communication and negotiation skills to maintain positive relationships with clients and exceed sales targets.
- Developed and maintained client relationships
- Achieved and exceeded sales targets
- Conducted market research to identify new business opportunities
- Collaborated with cross-functional teams to develop marketing strategies
- Provided exceptional customer service to ensure client satisfaction
Fitness for Duty Lead/Administrative Assistant
PSEG
05.2020 - 02.2024
- As a Fitness for Duty Lead/Administrative Assistant at PSEG, I was responsible for overseeing and managing the fitness for duty program for all employees. This role required strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
- Developed and implemented fitness for duty policies and procedures
- Conducted regular training sessions for employees on fitness for duty requirements
- Coordinated and scheduled employee fitness evaluations
- Communicated with management and HR regarding any potential issues or concerns related to fitness for duty
- Managed administrative tasks such as data entry, record keeping, and filing
- Collaborated with team members to ensure smooth operation of the program
- Maintained a high level of professionalism while handling sensitive information
Administrative Assistant
PSEG
10.2015 - 05.2020
- As an Administrative Assistant at PSEG in the United States, I had the opportunity to utilize my strong organizational skills and attention to detail to support the daily operations of the company. During my tenure from 2015-10 to 2020-05, I was responsible for managing schedules, coordinating meetings and events, and handling a variety of administrative tasks to ensure smooth functioning of the office.
- Calendar management and scheduling
- Coordinating travel arrangements
- Processing expense reports
- Maintaining office supplies inventory
- Assisting with event planning and coordination
- Preparing presentations and reports
- Drafting correspondence and documents
- Managing confidential information with discretion
Education
Salem Community College
01.2001
Skills
- Microsoft Office
- Communication
- Organization
- Customer Service
- Data Entry
- Time Management
- Filing and Record Keeping
- Scheduling
- Meeting Coordination
- Multi-tasking
- Problem Solving
- Attention to Detail
- Document Preparation
- Client confidentiality
- Document drafting, reviewing, and editing
- Confidential document control
- Project management
- Court practices and procedures
- Report preparation
- Presentation development
Awards
Procedure Writer, NJ Life Insurance
Certification
- Certified Procedure Writer, Procedure Solutions Management - July 2019
Timeline
Judicial Clerk
New Jersey Courts
02.2025 - Current
Administrative Assistant
Big Brother's Big Sister's of Cumberland & Salem Counties
08.2024 - 02.2025
Office Manager
CrossTech Consulting Group Inc.
06.2024 - 08.2024
Account Manager
American Income Life
12.2023 - 08.2024
Fitness for Duty Lead/Administrative Assistant
PSEG
05.2020 - 02.2024
Administrative Assistant
PSEG
10.2015 - 05.2020
Salem Community College
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