Cal Groome
Nashville,TN
Summary
Dynamic communicator and problem solver, skilled in a variety of maintenance and security tasks. Demonstrates efficient problem-solving ability under stress while maintaining a positive attitude. Committed to maintaining a safe living environment for students and improving their overall quality of life on campus.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
HVAC Maintenance Technician
Belmont University
Nashville, Tennessee
08.2022 - Current
- Executed troubleshooting and repairs on HVAC, plumbing, and electrical systems across campus.
- Maintained comprehensive knowledge of all buildings, including mechanical and electrical rooms.
- Applied training in response to Simplex fire alarm calls and elevator malfunctions.
- Proficient use of interpersonal communication skills to resolve student and parent-issued work orders.
Office Dispatcher & Package Handler
FedEx Ground 554
Shakopee, Minnesota
02.2022 - 08.2022
- Streamlined loading and unloading processes in a fast-paced warehouse environment.
- Ensured accuracy in processing inbound and outbound shipments using FedEx TMS software and Excel.
- Delivered exceptional customer service through phone, emails, and in-person interactions.
Security Associate
Knoxville Convention Center
Knoxville, Tennessee
09.2017 - 05.2019
- Patrolled VIP checkpoints, ensuring safety for guests, performers, and staff.
- Guided large groups through security checkpoints using public speaking skills.
- Directed customer inquiries through phone and in-person channels to enhance office operations.
Education
Bachelor in Communication Studies -
University of Tennessee
Knoxville, TN05-2019
Lead Venture Gap Year Certificate -
Bethany Global University
Bloomington, MN08-2021
Skills
- Bachelor's degree in Communication Studies
- Stress management & conflict resolution
- In-depth knowledge of Belmont Facility Management
- Knowledge of security protocols and procedures
- Customer relationship management
- Possession of TN Handgun Carry Permit and previous CPR training
Languages
Spanish
Limited
Certification
Lead Venture Certificate, studied abroad in Guatemala for seven total months 2021-2022
EPA (Environmental Protection Agency) certified 2023
EPA (Environmental Protection Agency) certified 2023
Timeline
HVAC Maintenance Technician
Belmont University
08.2022 - Current
Office Dispatcher & Package Handler
FedEx Ground 554
02.2022 - 08.2022
Security Associate
Knoxville Convention Center
09.2017 - 05.2019
Bachelor in Communication Studies -
University of Tennessee
Lead Venture Gap Year Certificate -
Bethany Global University