Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cal Rhoads

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Merchandiser

Breakthru Beverage
06.2023 - 05.2024
  • Operated in a dynamic and fast-paced environment, servicing multiple stores and thousands of alcohol cases per day. My role demanded effective time management, attention to detail, and a commitment to ensuring optimal product visibility and sales.
  • Demonstrated the ability to efficiently plan routes, allocate time effectively, and adeptly balance problem-solving while servicing multiple accounts per day.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Bar Manager

Tony's Rooftop Bar & Grill
05.2020 - 06.2023
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 20% improvement over prior onboarding process.
  • Demonstrated adaptability and creative problem-solving in a fast-paced environment, leading to successful management of the bar.
  • Received positive feedback for friendly demeanor, attention to detail, and efficient service. Increased sales by up to 35%.
  • Crafted special drink and cocktail menu items for seasonal offerings.


Server

Honolulu Poke Bar
01.2019 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Line Cook

Jax Fishhouse
01.2018 - 12.2018
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Grilled meats and seafood to customer specifications.

Education

Software Engineering -

Flatiron School
Denver, CO
02.2024

Junior by Credits - Communication Studies -

Colorado State University
Fort Collins, CO
05.2021

Skills

  • Customer service expertise
  • Team Leadership
  • Liquor, beer, and wine knowledge
  • Staff Training
  • Customer Relationship Building
  • Interpersonal Skills
  • Health and safety
  • Money Handling
  • Time management abilities
  • Attention to Detail
  • Suggestive Selling
  • Patience and Tolerance

References

  • Trevor Kirby, (303) 532-7102
  • Jimmy Katopodis, (970) 218-3517
  • Dave Edwards, (970) 232-8802

Timeline

Merchandiser

Breakthru Beverage
06.2023 - 05.2024

Bar Manager

Tony's Rooftop Bar & Grill
05.2020 - 06.2023

Server

Honolulu Poke Bar
01.2019 - 08.2019

Line Cook

Jax Fishhouse
01.2018 - 12.2018

Software Engineering -

Flatiron School

Junior by Credits - Communication Studies -

Colorado State University
Cal Rhoads