Summary
Overview
Work History
Education
Skills
References
Professional Development
References
Timeline
Generic

Calab M. Landis

Green Spring,WV

Summary

Versatile and results-oriented professional with a robust history at First Energy, excelling in project management and customer service. Demonstrated ability to enhance operational efficiency and team productivity through effective problem-solving and staff mentoring. Skilled in utilizing key software tools and fostering strong relationships across departments, ensuring project success and customer satisfaction. I am a highly motivated individual that prides myself on hard work ethic.

Overview

11
11
years of professional experience

Work History

Readiness Coordinator III

First Energy
10.2022 - Current
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Monitored inventory levels and worked closely with our stores department.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Worked in CREWS, OMA, CLICK/FEWS, and SAP daily.
  • Run weekly meetings for my supervision when he is out of the office

Distribution Tech/Planner Scheduler II

First Energy
08.2018 - 10.2022
  • Created detailed reports outlining current status of projects and identified areas for improvement or optimization.
  • Analyzed demographic data to inform policy decisions and planning strategies.
  • Monitored and reported on the progress of planning projects, identifying issues and implementing corrective actions as needed.
  • I worked in CREWS, OMA, CLICK/FEWS, and SAP daily.
  • Run weekly meetings for my supervision when he is out of the office.

Full Time Meter Reader

First Energy
04.2014 - 08.2018
  • Adhere to safety regulations while operating vehicle and reading meters.
  • Utilized GPS navigation system to navigate routes efficiently.
  • Ensure that all necessary supplies are available for meter reading duties such as all PPE requirements.
  • Reported hazardous or unreadable meters to supervisor to resolve issues.
  • Inspect and locate meters for tampering, damage or other anomalies; make necessary repairs.
  • Participated in departmental safety meetings and attended awareness training offered to employees.
  • Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.
  • Supervision had me in charge of scheduling and loading routes for other employees.

Temporary Meter Reader

Zempleo, First Energy
09.2013 - 04.2014
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Hampshire High School
Romney, WV
05.2013

Skills

  • Recordkeeping
  • Consulting
  • Presenting ideas and plans
  • Adaptability and flexibility
  • Staff management
  • Project management
  • Multitasking and organization
  • Relationship building
  • Schedule coordination
  • Customer service
  • Decision-making
  • Schedule management
  • Meeting coordination
  • Document management
  • Conflict resolution
  • Time management
  • Problem-solving

References

  • Darren Puffinburger, 301-707-4078, First Energy-Supervisor
  • Oliver Douthitt, 301-707-9178, IBM-Project Manager
  • Jeff Akers, 304-671-7491, First Energy-Supervisor

Professional Development

  • Yearly safety training/diversity training/etc.
  • Chairman of safety committee
  • Storm trouble work Damage Assessing/Dispatching (West Virginia, Ohio, Pennsylvania)
  • Responsibility of loading routes for employees for meter reading
  • Scheduled work for Trouble men in Augusta, Fort Ashby, Petersburg
  • Designed jobs for lines
  • Scouting jobs for lines and scheduling lines work
  • Run meetings for Supervision while they are off
  • Putting in EDOA's/ Switching for lines work

References

References available upon request.

Timeline

Readiness Coordinator III

First Energy
10.2022 - Current

Distribution Tech/Planner Scheduler II

First Energy
08.2018 - 10.2022

Full Time Meter Reader

First Energy
04.2014 - 08.2018

Temporary Meter Reader

Zempleo, First Energy
09.2013 - 04.2014

High School Diploma -

Hampshire High School

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Calab M. Landis