Calahan Hudgens
Huntersville,NC
Summary
Dynamic Sales Associate with a proven track record at Dick's Sporting Goods, Inc, enhancing customer satisfaction and boosting sales through expert customer service and persuasive selling. Skilled in problem-solving and communication, adept at fostering customer loyalty and exceeding sales targets. Demonstrates exceptional teamwork and a flexible approach to achieve outstanding results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
05.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Golf Associate
Dick's Sporting Goods, Inc
01.2022 - 08.2023
- Maintained clean restrooms and common areas for visitors'' comfort, reflecting well on the golf course''s overall presentation.
- Assisted with tournament organization and execution, resulting in well-run events that met participants'' expectations.
- Supported club members with personalized attention, addressing questions or concerns promptly and professionally.
- Provided excellent customer service during lessons, improving clients'' skills while fostering positive relationships for repeat business.
Education
Bachelor of Science - Sales/Finance
Appalachian State University
Boone, NC05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Outgoing Personality
- Flexible Schedule
- Verbal/written communication
Timeline
Sales Associate
Dick's Sporting Goods, Inc
05.2024 - Current
Golf Associate
Dick's Sporting Goods, Inc
01.2022 - 08.2023
Bachelor of Science - Sales/Finance
Appalachian State University
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