Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Home Health CNA
All Heart Senior Care
06.2023 - Current
Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
Ensured timely medication administration for improved patient health outcomes.
Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
Substitute Teacher
Jonesboro Public Schools
11.2020 - 05.2023
Upheld classroom routines to support student environments and maintain consistent schedules.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Provided instruction for students in core subject areas.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Adapted lesson plans and student activities to meet needs of students with special learning needs.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Developed and implemented engaging lesson plans to accommodate varied student learning styles.
Direct Professional
Arkansas Support Network
07.2018 - 02.2020
Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Ensured timely medication administration for improved patient health outcomes.
Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
Sales Representative
Bank Of America- TeleTech
09.2017 - 06.2018
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Retained excellent client satisfaction ratings through outstanding service delivery.
Responded to customer calls and emails to answer questions about products and services.
Caregiver
Absolute Care Management Corporation
03.2017 - 08.2017
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
NA
Osceola Therapy & Living Center
04.2017 - 06.2017
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature and blood pressure.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Order Filler
American Greetings
09.2016 - 02.2017
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Carhop
Sonic Drive In
07.2015 - 09.2016
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Handled cash transactions accurately, ensuring proper change was given to customers.
Operated headset communication system to take orders quickly and accurately from customers.
Increased customer satisfaction by providing prompt and friendly service.
Enhanced sales by upselling menu items and promoting daily specials.
Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Production Specialist
American Greetings
06.2014 - 10.2014
Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Contributed to overall team success by meeting daily production targets consistently.
Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
CNA
Osceola Therapy & Living Center
10.2011 - 04.2012
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations and evaluating patient needs.
CNA
Craighead Nursing Center
10.2009 - 04.2010
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
Osceola Health Care
12.2008 - 09.2009
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Carhop
Sonic Drive- In
02.2006 - 11.2006
Took orders
Made sure that the trays that are going out, has the correct order and everything it needs on there
Fixed drinks and sundaes
Prepared receipts that tells what was ordered and the amount it costs
Collected payments from customers
Cleaned the stands, lots and bathroom.
Education
Practical Nursing
Arkansas Northeastern College
Blytheville, AR
06.2024
Associate of Applied Science - Criminal Justice
Arkansas Northeastern College
Blytheville, AR
05.2015
Some College (No Degree) -
Arkansas Northeastern College
Blytheville, AR
High School Diploma -
Osceola High School
Osceola, AR
05.2005
Skills
Alzheimer's Care
Transfer Techniques
Dressing assistance
Feeding Assistance
Confidentiality adherence
Bathing Assistance
Vital signs monitoring
Dementia Care
Personal Hygiene Assistance
Respite Care
Bedside manner
Skills Certifications
I worked as a CNA on and off for 12 1/2 years.
I have also done private pay clients.
I have worked as a cashier and with food.
I've received the Arkansas Career Readiness Certificate.
Specialized Training
2014, Workplace Essentials Course, Arkansas Northeastern College, Osceola, AR
2008, Arkansas Career Readiness Certificate (Silver), Osceola, AR
2014, OSHA Training (10 Hours), Arkansas Northeastern College, Osceola, AR
2023, American Heart Association CPR Certification, Work Experience
Volunteer Experience
06/2004 - 07/2004, Vice Chancellor Assistant’s Assistant, ASU, Jonesboro, AR, I opened, sorted, and routed incoming and outgoing mail, I did invitations for special events, I answered phones, direct calls and took messages, Copied and filed paperwork
References
Mary Gaston, Osceola Senior High School, 870-815-1201