Calandra Tate
Henning,TN
Summary
Proven Order Expediting Specialist from Komatsu, adept in supply management and fostering vendor relationships, significantly optimizing digital marketing campaigns. Demonstrates exceptional problem-solving abilities and analytical thinking, ensuring projects exceed goals. Excels in team collaboration and effective communication, driving process improvements and efficient resource allocation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level planner position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Order Expediting Specialist
Komatsu
07.2019 - Current
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Placing over purchase orders with different suppliers (Sweden, Germany, Europe, Japan, and others).
- Following up on different purchase orders.
- Answering communication threads from dealers, customer care representatives, and suppliers.
- Confirming orders in numerous systems (PMATES and GTNexus
- Requesting cancellation of purchase orders from suppliers
Customer Service Representative
Komatsu
07.2010 - 07.2019
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces
Swing Manager
McDonald's Restaurant
05.2002 - 07.2010
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Limited portion sizes and used garnishes to control food costs.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Some College (No Degree) - Early Childhood Education
University of Memphis
Memphis, TNSkills
- Root Cause Analysis, Problem-Solving, Time Management Abilities, Analytical Thinking, Team Collaboration, Process Improvement Multitasking, Excellent Communication, Goal Setting Good Written Communication Decision-Making Problem-Solving abilities and Data Analysis
Timeline
Order Expediting Specialist
Komatsu
07.2019 - Current
Customer Service Representative
Komatsu
07.2010 - 07.2019
Swing Manager
McDonald's Restaurant
05.2002 - 07.2010
Some College (No Degree) - Early Childhood Education
University of Memphis
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