Calani Holmes
Kenai,AK
Summary
Proven team player and adaptive problem-solver, I've significantly enhanced customer satisfaction and sales at various jobs through personalized service and efficient crowd management. With a background in coaching and hospitality, my friendly demeanor and active listening skills foster positive environments and promote teamwork, driving results and continuous improvement across roles.
Overview
5
5
years of professional experience
Work History
Barista
True Blue
2022.05 - Current
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Lift N Sip Co.
2021.05 - 2022.05
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Hostess
St. Elias Brewing Company
2021.05 - 2021.08
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cheer Coach
River City Cheer
2019.10 - 2020.11
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Boosted team morale with effective communication and motivational tactics.
Education
High School Diploma -
Kenai Central High School
Kenai, AK05.2023
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Adaptive and creative
Timeline
Barista
True Blue
2022.05 - Current
Barista
Lift N Sip Co.
2021.05 - 2022.05
Restaurant Hostess
St. Elias Brewing Company
2021.05 - 2021.08
Cheer Coach
River City Cheer
2019.10 - 2020.11
High School Diploma -
Kenai Central High School
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