Summary
Overview
Work History
Education
Skills
Timeline
Generic

CaLasse Jones

Norfolk,VA

Summary

Flexible, results-oriented Manager offering focused leadership and extensive operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Overview

8
8
years of professional experience

Work History

Restaurant General Manager

Taco Bell
11.2021 - Current
  • Understood the importance of meeting restaurant business plan and adjusted operations to exceed business plan goals.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Responsible for training all external General Managers and Assistant General Managers for the Norfolk Market
  • Set clear expectations and created positive working environment for employees and management team.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed labor percentages to
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Overseeing food and beverage operations including inventory management, purchasing, equipment repair, sanitation and overall profitability.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Continual training of management staff to maximize their career developmant

General Manager

Pollards Chicken & Catering
02.2016 - 11.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Associate of Arts - Business Administration

Florida Institute of Technology-Melbourne
Melbourne, FL

Skills

  • Annual Performance Reviews
  • Staffing and Sales Reporting
  • Investigating Complaints
  • Hospitality Management
  • Organizational Efficiency
  • Labor and Food Cost Control
  • Guest Interaction
  • Manage Promotions
  • Control Inventory Costs
  • Inventory Accuracy
  • Optimizing Profitability
  • Strategic Forecasting
  • Schedule Coordination

Timeline

Restaurant General Manager

Taco Bell
11.2021 - Current

General Manager

Pollards Chicken & Catering
02.2016 - 11.2020

Associate of Arts - Business Administration

Florida Institute of Technology-Melbourne

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CaLasse Jones