Caldwell Simon
Summary
Dynamic technician with a proven track record at Prestige Grout, excelling in troubleshooting and equipment maintenance. Known for enhancing customer satisfaction through effective problem-solving and a friendly attitude. Skilled in forklift operation and safety compliance, I consistently optimize processes and foster teamwork to achieve high-quality results.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
Prestige Grout
07.2023 - 11.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Forklift Operator
Mandel Metals
01.2021 - 06.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Material Handler
Federal Express
07.2018 - 12.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Improved safety standards, conducting thorough inspections of material handling equipment.
Education
High School Diploma -
Foreman High School
Chicago, IL06-2019
Skills
- Equipment maintenance
- Troubleshooting skills
- Forklift operation
- Safety compliance
- Inventory management
- Customer service
- Data entry
- Workplace organization
- Data management
- Hardware and software installation
- New user accounts
- Backup and recovery
- Hardware repair
- Database management
- Flexible schedule
- Material handling
- Problem solving
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Organizational skills
- Calm under pressure
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Forklift Safety and Inspector Certification - National Commission for the Certification of Crane Operators (NCCCO).
- Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
- Material Handling Equipment Certification - Material Handling Equipment Distributors Association (MHEDA).
- Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
- SafeLandUSA Orientation Training Certificate – SafeLandUSA.
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association (AHA).
- Advanced Forklift Operator Certification - Forklift University.
Languages
English
Full Professional
Timeline
Technician
Prestige Grout
07.2023 - 11.2024
Forklift Operator
Mandel Metals
01.2021 - 06.2023
Material Handler
Federal Express
07.2018 - 12.2020
High School Diploma -
Foreman High School
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