Curtiss Anderson
Fayetteville,AR
Summary
Enthusiastic business student with a talent for connecting with others and understanding their needs. Proficient in navigating social and professional interactions to foster positive outcomes. Skilled in effective communication, negotiation, and problem-solving. Committed to delivering exceptional customer service and collaborating with teams to achieve shared goals. Eager to leverage interpersonal strengths and academic knowledge to contribute effectively in a business environment.
Overview
3
3
years of professional experience
Work History
Dockworker
Eden Isle Marina
05.2023 - 08.2023
- Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
- Trained and mentored new employees on company procedures and safety protocols.
Car Detailer
Drip Detail
05.2022 - 08.2022
- Completed full-service details that included vacuuming interiors, shampooing carpets, and more.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes, models, and styles of both cars and boats within tight deadlines.
Coffee Barista
Old Town Espresso
01.2022 - 04.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
CSR
Pizza Hut
05.2021 - 09.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Served food and beverages promptly with focused attention to customer needs.
Carhop
Sonic
04.2020 - 02.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
Education
BBA - Business
University of Arkansas, Fayetteville
Fayetteville, AR05.2026
Skills
- Interpersonal Communication: Skilled in engaging with diverse individuals, fostering positive relationships, and effectively conveying ideas in social and business contexts
- Negotiation Expertise: Experienced in identifying common ground, negotiating win-win solutions, and resolving conflicts to achieve optimal outcomes
- Customer Service Excellence: Proficient in addressing inquiries promptly, providing personalized assistance, and ensuring customer satisfaction through attentive service
- Team Collaboration: Proven track record of working collaboratively within diverse teams, leveraging individual strengths to achieve shared goals, and fostering a supportive and inclusive team environment conducive to productivity and success
Accomplishments
- Gold Medalist, FCCLA Star Events: Represented Arkansas and achieved Gold Medal status at the FCCLA Star Events in 2019, culminating in a national-level competition in California. Demonstrated leadership, teamwork, and excellence in a competitive environment.
- Member, Godpleasers Music Group: Contributed to a music group dedicated to spreading positivity and support through Christian music performances across various states. Engaged in community service initiatives, including volunteering at homeless shelters, women's shelters, and other facilities supporting those in need.
- Church Ambassador for Community Service: Served as an ambassador for community service initiatives through church involvement, participating in outreach programs in different states. Provided assistance to shelters and assisted living homes, offering support and aid to individuals facing challenges.
Timeline
Dockworker
Eden Isle Marina
05.2023 - 08.2023
Car Detailer
Drip Detail
05.2022 - 08.2022
Coffee Barista
Old Town Espresso
01.2022 - 04.2022
CSR
Pizza Hut
05.2021 - 09.2021
Carhop
Sonic
04.2020 - 02.2021
BBA - Business
University of Arkansas, Fayetteville
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