Driven and adaptable professional with a strong desire for growth, and a passion for tackling new challenges in dynamic, fast-paced environments. Committed to delivering exceptional performance through a strong work ethic, keen attention to detail, and dedication to operational excellence. Proven ability to meaningfully contribute to team success while consistently seeking opportunities for development and continuous improvement.
Overview
7
7
years of professional experience
Work History
Department Head of Event Set Ups
Benchmark | Pyramid Luxury & Lifestyle
Westlake , TX
04.2022 - Current
Directed a team of 25+ staff in planning and executing 400+ high-profile events annually, including conferences, networking functions, and corporate gatherings, ensuring seamless operations and exceptional guest experiences.
Oversaw a department budget of $1.2 million, strategically reallocating resources to optimize operations, reduce costs, and maximize event outcomes.
Developed and maintained strong relationships with clients, vendors, and cross-functional teams to ensure efficient communication, and seamless event execution.
Analyzed guest and staff feedback to identify improvement opportunities, implementing targeted process enhancements that increased operational efficiency and service quality.
Conducted performance evaluations, offering constructive feedback, mentorship, and professional development opportunities to foster employee growth and career advancement.
Assistant Manager of Event Set Ups
Benchmark | Pyramid Luxury & Lifestyle
Westlake , TX
03.2022 - 04.2023
Collaborated on the development and implementation of operational strategies, enhancing efficiency and productivity across the conference floor.
Partnered with on-site meeting planners to design and deliver detailed event diagrams, ensuring client satisfaction, and seamless event execution.
Led departmental audits, and managed quarterly inventories, property damage assessments, and conference space evaluations to maintain accurate tracking and resource allocation.
Processed weekly payroll, ensuring compliance with budget guidelines, and optimizing cost management.
Supervisor of Event Set Ups
Benchmark | Pyramid Luxury & Lifestyle
Westlake , TX
07.2018 - 03.2022
Managed daily operations and coordinated employee shift assignments, ensuring efficient task completion and adherence to schedules.
Resolved on-floor employee concerns, adjusted schedules as needed, and accommodated special requests from facilitators to maintain seamless operations.
Prepared and presented team performance and operational reports to upper management, delivering insights to drive data-informed decisions.
Facilitated new hire onboarding by providing hands-on training and ongoing support to ensure smooth transitions and long-term employee success.