Grew up in a household that held work ethic and proejcts done right as top priorities. Daily learning and mastering crafts are important to me.
Overview
9
9
years of professional experience
Work History
Sprinkler Technician
AAA Sprinkler Works
07.2019 - Current
Assess, problem solve, design, and install sprinkler systems and system wiring on residential, commercial, large- and small-scale properties
Created new procedures and methods outside of training that save 3 hrs./wk
50 hr work-weeks
Apple Technician
CougarTech Repair
09.2020 - 12.2020
Routinely communicated repair updates to customers and provided friendly customer service
Memorized and closely followed over 10 diagnostic/repair procedures
Assistant Performance Tech. Lead
BYU Multicultural Student Services
11.2018 - 11.2020
Collaborate with stage production managers and Administrative Services Coordinator to understand and create detailed outlines pertaining to transitioning and harmony of lighting, sound, visuals, and stage performance
Led and directed all show and rehearsal tech crews (including lighting, audio, visuals, and camera crews) to ensure seamless productions using QLab.
Computing/Customer Support Specialist
BYU Educator Preparation Program
09.2017 - 03.2019
Managed concerns of students and faculty for BYU owned, progress tracking website by answering phone calls and solving tickets—often closing upwards of one third in queue each day.
Annually harvested, compiled, and created 40-page statistical reports for over 35 colleges.
Cashier, Host, Kitchen Porter
In-N-Out Burger
02.2015 - 07.2015
Exceeded customers’ service expectations and received both regional and division manager recognition for most compliments called in by customers.