Ca'leaf Henry
Charlotte,NC
Summary
Dynamic and reliable professional with a strong work ethic and exceptional customer service skills, Recognized for effective teamwork and problem-solving, consistently exceeding performance metrics in fast-paced environments. Strong focus on team collaboration and adaptability, ensuring smooth operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Produce Clerk
Harris Teeter
09.2025 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Operated forklifts and pallet jacks for efficient unloading of shipments.
- Inspected incoming goods for quality assurance and damage prevention.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Kitchen/Building Maintenance Worker
Hilton Hotel
10.2024 - 09.2025
- Conducted routine inspections of facilities to identify maintenance needs and ensure safety compliance.
- Performed repairs on plumbing, electrical systems, and HVAC equipment to maintain operational efficiency.
- Installed new locks, door handles, and door closers.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Prepared and cooked diverse menu items following established recipes and safety standards.
- Managed inventory and assisted in ordering supplies to ensure kitchen efficiency.
Replenisher
Areas USA
04.2023 - 06.2024
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Coordinated product replenishment across multiple departments to enhance operational efficiency.
- Implemented process improvements that reduced stock discrepancies and improved accuracy.
- Conducted regular audits of inventory to maintain compliance with company standards.
- Streamlined restocking processes for increased efficiency and reduced downtime between shipments.
- Improved inventory accuracy by conducting regular stock checks and updating records promptly.
Produce Clerk
Harris Teeter
11.2022 - 02.2023
- Stocked and organized produce displays to enhance product visibility and freshness.
- Monitored inventory levels, ensuring timely restocking of items to meet customer demand.
- Maintained cleanliness and sanitation standards in produce department, adhering to health regulations.
- Assisted customers with selections, providing knowledgeable recommendations on seasonal products.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Implemented best practices for product rotation, minimizing spoilage and ensuring quality offerings.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Warehouse Order Selector
Gordon Food Service
08.2022 - 11.2022
- Selected and packed customer orders accurately and efficiently for timely delivery.
- Operated warehouse equipment, including pallet jacks and forklifts, ensuring safety protocols were followed.
- Maintained organized inventory, conducting regular counts to verify stock levels and minimize discrepancies.
- Collaborated with team members to streamline order processing workflows, improving overall productivity.
- Implemented quality control measures to ensure order accuracy, reducing errors during shipment preparation.
- Managed daily workload independently while adhering to strict deadlines and operational standards.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Crew Trainer
Target Distribution Center
08.2021 - 01.2022
- Trained new team members on safety protocols and operational procedures.
- Facilitated onboarding sessions to enhance employee understanding of warehouse systems.
- Monitored crew performance to ensure adherence to productivity standards and efficiency goals.
- Provided feedback and coaching to team members, enhancing overall workplace collaboration.
- Developed training materials that improved knowledge retention among new hires.
- Assisted in process improvement initiatives, reducing errors during daily operations.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Footwear Team Lead
Dicks Sporting Goods
12.2019 - 08.2021
- Led footwear team to achieve sales goals through effective training and mentoring.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
- Streamlined merchandise presentation, enhancing visual appeal and customer engagement.
- Analyzed sales trends, adjusting strategies to maximize department performance.
- Resolved customer inquiries efficiently, fostering positive shopping experiences and loyalty.
- Mentored new employees on company policies, procedures, and best practices for superior job performance.
Busser/Host
Turning Point
06.2019 - 12.2019
- Supported waitstaff by efficiently clearing and resetting tables for optimal dining experience.
- Assisted in maintaining cleanliness of dining area, ensuring adherence to health and safety standards.
- Collaborated with kitchen staff to expedite food delivery and enhance service efficiency.
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Participated in team training sessions, improving knowledge of restaurant operations and menu items.
- Adapted quickly to changing demands during peak hours, ensuring smooth workflow and satisfied guests.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma - Engineering Physics
Delaware State University
Dover, DEHigh School Diploma -
Thomas Mckean Highschool
Wilmington, DE06-2017
Skills
- Strong work ethic
- Positive attitude
- Warehouse operations
- Pallet jack operation
- Order fulfillment
- Heavy lifting
- Organization
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
- Clear communication
- Cleaning and sanitizing
- Team collaboration
- Safety awareness
- Workplace safety
- Effective problem solving
- Quality control
- Mentoring
- Team leadership
- Active listening
- Decision-making
- Product knowledge
Languages
English
Native or Bilingual
Timeline
Produce Clerk
Harris Teeter
09.2025 - Current
Kitchen/Building Maintenance Worker
Hilton Hotel
10.2024 - 09.2025
Replenisher
Areas USA
04.2023 - 06.2024
Produce Clerk
Harris Teeter
11.2022 - 02.2023
Warehouse Order Selector
Gordon Food Service
08.2022 - 11.2022
Crew Trainer
Target Distribution Center
08.2021 - 01.2022
Footwear Team Lead
Dicks Sporting Goods
12.2019 - 08.2021
Busser/Host
Turning Point
06.2019 - 12.2019
High School Diploma - Engineering Physics
Delaware State University
High School Diploma -
Thomas Mckean Highschool