Caleb A. Allison
Alexandria,VA
Summary
Professional with proven track record in account management, delivering impactful results through strategic planning and client relationship building. Expertise in leading cross-functional teams, driving sales growth, and adapting to evolving business needs. Strong skills in negotiation, problem-solving, and project management ensure successful outcomes and high client satisfaction. Known for reliability, flexibility, and collaborative approach to achieving team goals.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
Home Doctor Exteriors
08.2022 - 05.2025
- Cultivated strong client relationships, enhancing customer satisfaction and retention rates.
- Provided extensive support in sales, technical and business areas to key accounts.
- Analyzed market trends to identify growth opportunities and inform account strategies.
- Mentored junior account managers, fostering professional development and team cohesion.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Contributed 2% of total revenue for the calendar year of 2023.
Administrative Manager
Stallworth Inc.
02.2018 - 08.2023
- Managed all aspects of store operations, not limited to Quickbooks accounting, inventory control and analyzing variances, prepare monthly audits, process insurance claims for both HMO and PPO providers
- Developed and implemented office policies that improved workflow and productivity.
- Recruited and trained personnel in sales, marketing, and processing claims, leading to increase of revenue
- Developed and maintained project schedules, ensuring alignment with strategic objectives.
- Led operational strategy and execution across multiple departments to enhance efficiency and effectiveness.
- Completed bi-weekly payroll for 10 employees.
Operations Supervisor
Buyback Bros., LLC
05.2017 - 06.2019
- Directed all logistics of the company across the cities of Richmond, DC, Philadelphia, And Chicago
- Included personnel scheduling, set-up and break-down of marking materials and props, coordinate the return of books and financials and end of day
- Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
- Increased sales by applying exceptional customer service, 3% increase YoY
- Analyzed performance metrics to identify trends and recommend strategic adjustments.
- Implemented process improvements, enhancing productivity and reducing operational delays.
Education
International Business
Virginia Commonwealth University
Richmond, VA01.2018
HS Diploma - undefined
Robinson Secondary School
Fairfax, VA01.2016
Skills
- Project oversight
- Operational management
- Proficient in Microsoft Office Suite
- Proficient in Google Suite
- Strategic business development
- Data analysis
- Staffing and development
- Proficient in QuickBooks
- Data analysis using spreadsheets
- Business growth initiatives
- Effective schedule coordination
- Strategic partnership development
Languages
Spanish
Professional Working
Timeline
Senior Account Manager
Home Doctor Exteriors
08.2022 - 05.2025
Administrative Manager
Stallworth Inc.
02.2018 - 08.2023
Operations Supervisor
Buyback Bros., LLC
05.2017 - 06.2019
HS Diploma - undefined
Robinson Secondary School
International Business
Virginia Commonwealth University
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