Caleb Barr
Shepherd,MI
Summary
Dependable Emergency Response Officer with background in coordinating and implementing emergency response protocols. Experience includes managing crisis situations, liaising with local law enforcement agencies, and conducting safety drills to ensure optimal preparedness. Strengths include perseverance under pressure, high-level communication skills, and an unwavering commitment to public safety. Previous roles have resulted in well-coordinated emergency responses, enhanced community safety measures, and effective inter-departmental collaboration. Experienced professional looking to apply knowledge and abilities to make positive impact on response times and patient care. Organized, attentive and motivated to strengthen structures, improve program quality and control costs in order to maximize service outreach. Proficient in contributing to committees overseeing all aspects of trauma handling, disaster response, and crisis management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Broker
Slef Employed
Shepherd, Michigan
02.2024 - Current
- Consulted clients to assess insurance needs and provide tailored recommendations.
- Analyzed insurance policies to ensure compliance with regulations and client requirements.
- Developed and maintained strong relationships with clients for ongoing support.
- Educated clients on various insurance products and coverage options available.
- Prepared documentation for policy applications and renewals efficiently.
- Conducted market research to identify competitive pricing and product offerings.
- Interviewed prospective clients to learn about financial needs and discuss existing coverage.
- Provided advice to customers on insurance-related matters.
Furniture Sales Consultant
Gardner White
Saginaw, Michigan
01.2022 - 07.2025
- Assisted customers in selecting furniture that meets their needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to maintain an organized sales floor environment.
- Processed customer transactions accurately using the point-of-sale system.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Managed inventory by restocking displays and ensuring products are accessible.
- Developed product knowledge through training sessions and vendor presentations.
- Maintained cleanliness and presentation of showroom to enhance customer experience.
- Handled all customer complaints in a professional manner.
- Performed administrative tasks such as filing paperwork or entering data into computer systems.
- Assisted customers with loading purchases into their vehicles.
- Answered incoming calls from potential customers seeking information on products and services offered by the company.
- Documented customer orders and processed payments for merchandise purchased.
- Developed sales plans to increase store revenue and maximize profits.
- Maintained an up-to-date knowledge of industry trends related to furniture styles, fabrics, colors.
- Updated company website with new product information and images.
Furniture Sales Consultant
Big Sandy Superstore
Mount Pleasant, Michigan
09.2022 - 01.2024
- Assisted customers in selecting furniture that meets their needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to maintain an organized sales floor environment.
- Managed inventory by restocking displays and ensuring products are accessible.
- Processed customer transactions accurately using the point-of-sale system.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Developed product knowledge through training sessions and vendor presentations.
- Handled all customer complaints in a professional manner.
- Maintained cleanliness and presentation of showroom to enhance customer experience.
- Performed administrative tasks such as filing paperwork or entering data into computer systems.
- Assisted customers with loading purchases into their vehicles.
- Answered incoming calls from potential customers seeking information on products and services offered by the company.
- Discussed financing options, pricing and current promotional offers.
Barista
Starbucks
Mount Pleasant, Michigan
07.2021 - 06.2022
- Prepared a variety of coffee beverages according to customer preferences.
- Maintained cleanliness and organization of the café environment throughout shifts.
- Operated espresso machines and other equipment for beverage preparation.
- Engaged customers with friendly service and informed them about menu options.
- Managed cash register transactions accurately during busy periods.
- Collaborated with team members to efficiently handle high-volume service times.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Assisted in inventory management, including ordering supplies as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Emergency Response Officer
ROJW
Tuxedo Park, New York
08.2016 - 05.2020
- Monitored emergency response plans and procedures across various incidents.
- Coordinated with local authorities during emergency situations for effective response.
- Conducted safety drills and training sessions for staff and volunteers.
- Assisted in developing emergency preparedness materials for community outreach.
- Evaluated incident reports to improve future response strategies.
- Provided first aid and support during emergencies to affected individuals.
- Collaborated with team members to maintain situational awareness during crises.
- Documented response activities and maintained accurate records for reporting purposes.
- Organized drills to test the effectiveness of existing emergency response plans.
- Collaborated with department heads to ensure that adequate resources are available for responding to potential disasters.
- Established relationships with external partners such as the Red Cross, EMTs, police officers and other government entities involved in disaster relief efforts.
- Assisted in the implementation of emergency response plans and procedures.
- Coordinated with local fire departments, law enforcement agencies and other public services in responding to major incidents.
- Managed inventory of supplies needed for responding to emergencies such as respirators, chemical suits, hazmat gear and decontamination kits.
- Maintained detailed records of all emergency responses including date, time, location and type of incident.
- Participated in post-emergency debriefing meetings to evaluate performance of responders.
- Developed training materials and conducted training sessions for staff on emergency preparedness protocols.
- Responded to hazardous material spills by coordinating clean up activities with outside contractors.
- Attended conferences, seminars and workshops related to emergency preparedness topics.
- Educated employees on evacuation routes, shelter locations, first aid techniques and proper use of personal protective equipment.
- Assisted in developing strategies for mitigating risks associated with natural disasters or terrorist attacks.
- Ensured compliance with applicable laws related to health, safety and environmental protection.
- Monitored radio communications systems and dispatched appropriate personnel when necessary.
- Investigated accidents or incidents to determine causes and recommend preventative measures.
- Conducted regular safety inspections, identified hazards and provided recommendations for corrective action.
- Provided on-site medical assistance to injured personnel during emergencies.
Executive Assistant
ROJW
Tuxedo Park, New York
08.2016 - 05.2020
- Managed executive schedules and coordinated appointments across multiple time zones.
- Organized meetings, prepared agendas, and recorded detailed minutes for distribution.
- Facilitated communication between executives and internal/external stakeholders effectively.
- Developed and maintained filing systems for confidential documents and correspondence.
- Assisted in the preparation of reports and presentations for senior management meetings.
- Coordinated travel arrangements, including itineraries, accommodations, and transportation needs.
- Handled incoming inquiries, prioritized requests, and ensured timely responses to stakeholders.
- Collaborated with cross-functional teams to streamline administrative processes and workflows.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed daily invoices, reports and proposals.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2007
Skills
- Regulatory compliance
- Client consultation
- Customer relationship management
- Conflict resolution
- Relationship development skills
- Customer service
Affiliations
- Long distance running
- Disc golf
Leather working
Accomplishments
- Multiple awards for exceptional customer service
Certification
- Fork lift certification
- Osha HAZWOPER 24 certification
- Ambulance driver certification
- 11 state life insurance licenses
Timeline
Insurance Broker
Slef Employed
02.2024 - Current
Furniture Sales Consultant
Big Sandy Superstore
09.2022 - 01.2024
Furniture Sales Consultant
Gardner White
01.2022 - 07.2025
Barista
Starbucks
07.2021 - 06.2022
Emergency Response Officer
ROJW
08.2016 - 05.2020
Executive Assistant
ROJW
08.2016 - 05.2020
High School Diploma -
Penn Foster Career School
Similar Profiles
Mark BrownMark Brown
Appliance Repair Technician/Shop Owner at Slef EmployedAppliance Repair Technician/Shop Owner at Slef Employed
Giselle AmadoGiselle Amado
Baker at Slef EmployedBaker at Slef Employed
Adrian GONGORAAdrian GONGORA
Maintenance Technician at Slef EmployedMaintenance Technician at Slef Employed
Forrest koonsForrest koons
Correctional Officer at MDOCCorrectional Officer at MDOC
Shelby PalmerShelby Palmer
Dedicated Client Service Manager at UnitedHealthcareDedicated Client Service Manager at UnitedHealthcare