Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Works extremely well under high pressure situations. Uses independent and team decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Burt Brothers Tire & Service
04.2022 - Current
Supervised day-to-day operations, specifically in the tire department, to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs in all departments at this store.
Offered hands-on assistance to customers, and providing them with knowledge of what is going on with their vehicles.
Assist mechanics, technicians and other staff members if they have questions or need an extra hand.
Work as a salesman and customer service representative to make sure the customers needs are met and thoughtfully explained in an honest fashion
Service Coordinator
Discount Tire
08.2020 - 04.2022
Communicated with clients and service providers to provide updates on work progress.
Established and maintained service schedules for customers to ensure they had a quick and satisfying experience
Resolved customer complaints
Coordinated and monitored service activities to confirm the customer's needs would be satisfied.
Managed and coordinated service teams to provide service to customers vehicles.
Shift Lead
Caleys Catering
12.2018 - 07.2020
Trained new employees and delegated daily tasks and responsibilities for a variety of events
Work with the host of the event to make sure all needs are met and everything goes how they planned it too
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays while serving at large events
Maintained safe working environment by observing safety procedures, policies and regulations.
Education
High School Diploma -
Corner Canyon High School
Draper
05.2022
Skills
Customer Service and Satisfaction
Problem Solving
Performing Well Under Pressure
Hands on experience
Project Management
Employee Coaching and Mentoring
Overseeing Employees
Sales and Marketing
Timeline
Assistant Manager
Burt Brothers Tire & Service
04.2022 - Current
Service Coordinator
Discount Tire
08.2020 - 04.2022
Shift Lead
Caleys Catering
12.2018 - 07.2020
High School Diploma -
Corner Canyon High School
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