Caleb Bedrosian
Vienna,VA
Summary
Well-rounded employee possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Easily adapts to any environments and diligently completes task in a timely manner with utmost professionalism.
Overview
10
10
years of professional experience
Work History
IT Support Specialist
Liberty University
Lynchburg, VA
05.2024 - Current
- Conducted basic browser troubleshooting to resolve user access issues, enhancing operational efficiency.
- Managed password resets and multi-factor authentication (MFA) to ensure secure access to IT systems.
- Performed account maintenance utilizing Local Active Directory and Azure, improving user management and access control.
- Diagnosed and resolved a wide range of software, hardware, and network-related IT issues, ensuring minimal downtime and optimal user experience.
Administrative Assistant
University of South Florida, College of Public Health
Tampa, FL
11.2022 - 05.2024
- Compiled and submitted detailed expense reports for faculty travel, ensuring accuracy and compliance with company policies.
- Managed the procurement of office supplies for staff and faculty, streamlining inventory, and reducing costs through effective negotiation.
- Coordinated travel arrangements, including flights and accommodations, for professors attending research trips and conferences, enhance travel efficiency and satisfaction.
- Developed and maintained organized spreadsheets and documentation for staff and faculty travel and procurement, enhancing data accuracy and accessibility for improved decision-making.
Executive Administrative Assistant
United States Air Force, USAF
Ramstein Miesenbach, Germany
08.2019 - 05.2023
- Managed director's calendar and prepared meeting agenda and materials.
- Opened, sorted, and responded to routine correspondence on behalf of business leaders.
- Leveraged word processing software to create proposals, letters and memos.
- Monitored office equipment and managed smooth operation with preventive maintenance and repair work scheduling.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Restocked office and break room supplies and made appropriate equipment orders.
- Coordinated meeting and work schedules for executives.
- Created PowerPoint presentations used for diverse weekly executive personnel meetings.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Military Resilience Apprentice
United States Air Force, USAF
Ramstein Miesenbach, Germany
08.2018 - 08.2019
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Developed and maintained training materials and benefits packets.
- Handled sensitive and confidential employee information with complete discretion.
- Organized trainings for company on mental health issues and how to combat anxiety in the workplace.
Military Postal Clerk
United States Air Force, USAF
Ramstein Miesenbach, Germany
04.2016 - 08.2018
- Sold stamps, services and packaging.
- Operated mail processing equipment and manually sorted mail.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Offered support and advice to newer personnel to improve performance.
- Set goals and operating procedures that maximized employee effectiveness.
- Improved customer satisfaction by planning more effective routes and updating service standards.
- Operated forklifts and other heavy equipment to move large items and containers.
Truck Unloader
Walmart
Brandon, FL
10.2014 - 04.2016
- Unloaded parcels from truck with care to avoid damage.
- Handled packages safely while unloading and transporting.
- Loaded and unloaded packages from loading dock to trucks.
- Lifted heavy objects by hand or by using power hoist.
- Labeled packages and pallets to ensure efficient identification of items.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Assisted in navigating large loads to assigned areas.
- Conveyed materials to or from storage or work sites to designated area, using hand truck, electric dolly, wheelbarrow, or other devices.
- Attached identifying tags or labels to materials or marked information on cases, bales, or other containers.
- Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Education
ITF+ Fundamentals -
CompTia
Security+ - (In Progress)
CompTia
Cybersecurity Bootcamp - Cyber Security
University of South Florida
Tampa, FL12-2023
Some College (No Degree) - Business Management Information Systems
Liberty University
Lynchburg, VASome College (No Degree) - Business Administration
UMUC
High School Diploma -
Central Baptist Christian School
Brandon, FL05.2013
Skills
- Browser Troubleshooting
- Multi-Factor Authentication (MFA)
- Active Directory Management
- Software and Hardware Troubleshooting
- Network Issue Resolution
- Meeting Coordination
- Word Processing Proficiency
- PowerPoint Presentation Creation
- Travel Coordination
- Confidentiality and Data Security
- Preventive Maintenance Scheduling
- Procurement Management
Timeline
IT Support Specialist
Liberty University
05.2024 - Current
Administrative Assistant
University of South Florida, College of Public Health
11.2022 - 05.2024
Executive Administrative Assistant
United States Air Force, USAF
08.2019 - 05.2023
Military Resilience Apprentice
United States Air Force, USAF
08.2018 - 08.2019
Military Postal Clerk
United States Air Force, USAF
04.2016 - 08.2018
Truck Unloader
Walmart
10.2014 - 04.2016
Some College (No Degree) - Business Management Information Systems
Liberty University
Some College (No Degree) - Business Administration
UMUC
High School Diploma -
Central Baptist Christian School
ITF+ Fundamentals -
CompTia
Security+ - (In Progress)
CompTia
Cybersecurity Bootcamp - Cyber Security
University of South Florida
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