Caleb Bennett

• Greeted customers and provided outstanding customer service.
• Addressed customer complaints and inquiries to verify satisfaction.
• Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Assisted with bussing tables and cleaning up spills.

• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

I remodeled various Walmart stores around the Missouri and Oklahoma area. I also did anything and everything I possibly could do to help the store out and make it the best it could possibly be.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Responded to customer requests for products, services, and company information.
• Maintained up-to-date knowledge of product and service changes.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Kept front check out area clean and organized for efficient service.

• Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
• Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
• Coached new workers on store policies, pizza making, and dough preparation.
• Received and stored food supplies, raw materials and other ingredients.