Caleb Bolden
Denton,TX
Summary
Dedicated and detail-oriented professional with 3+ years of customer service experience, recognized for delivering exceptional client support and maintaining high levels of customer satisfaction. Skilled in communication, problem-solving, and managing tasks efficiently in remote environments. Proficient in social media management and content creation, with a passion for leveraging creativity and organizational skills in roles related to social media, content creation, and film. Seeking a remote position in data entry or customer service to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Social Media Manager/Content Creator
University of North Texas
Denton, USA
09.2024 - Current
- Managed social media accounts, including content creation, scheduling, and monitoring posts
- Developed and implemented strategies to increase brand awareness and drive engagement across multiple platforms
- Analyzed data using social media analytics tools to track performance metrics and optimize content strategies
- Created compelling visual content, such as graphics, images, and videos, to enhance brand presence
- Engaged with followers, fostering positive relationships through timely responses to comments and messages
- Monitored industry trends and competitor activities to identify best practices and opportunities
- Utilized remote tools like Slack, Trello, and Google Workspace to coordinate with teams and streamline workflows
Summer Camp Counselor (Seasonal)
YMCA
Missouri City, USA
05.2024 - 07.2024
- Delivered a high-quality day camp experience focusing on youth development and YMCA core values
- Ensured safety and well-being during structured play and educational activities
- Fostered a positive, engaging environment that promoted learning and growth
Team Shift Leader
Pepperoni's Pizza
Missouri City, USA
01.2023 - 08.2023
- Collaborated with shift managers to resolve customer concerns effectively
- Addressed customer inquiries about store policies and products
- Restocked and organized merchandise, maintaining a clean and inviting workspace
Assistant Manager
Smoothie King
Missouri City, USA
07.2022 - 04.2023
- Trained new team members on company procedures and safety requirements
- Contributed to team success by completing tasks efficiently and accurately
- Built strong relationships with coworkers and managers to enhance team performance
- Rotated between stations to ensure optimal coverage and meet production goals
Education
Bachelor of Arts - Film and Video Production/Media Arts
University of North Texas
Denton, TX12.2024
Skills
- Data entry
- Customer service
- Time management
- Organizational skills
- Social media management
- Content creation
- Problem-solving
- Communication
Timeline
Social Media Manager/Content Creator
University of North Texas
09.2024 - Current
Summer Camp Counselor (Seasonal)
YMCA
05.2024 - 07.2024
Team Shift Leader
Pepperoni's Pizza
01.2023 - 08.2023
Assistant Manager
Smoothie King
07.2022 - 04.2023
Bachelor of Arts - Film and Video Production/Media Arts
University of North Texas
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