Proactive server with 3 years of experience working in fine-dining restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 100% due to friendliness, speedy service and diligence.
Experienced Dishwasher with a year's experience working for a fine-dinging restaurant. Strong cleaning, organization and communication skills. Follows directions and works well with others.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Janitorial Cleaner
Tribe Silverback
Altamonte Springs, FL
06.2018 - 08.2021
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Handled equipment, chemicals and materials properly and with caution.
Specialized in working with industrial cleaning products within strict safety procedures.
Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
Emptied trashcans and transported waste to collection areas.
Server
The Broken Spoon
Heathrow, FL
08.2020 - 02.2021
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Rinsed and hand-washed dishes, pots, pans for the servers and cook-line to utilize.
Portioned ingredients for the cook-line to use in meal preparation efficiently and accurately.
Handled chemical cleaners and degreasers with care as to keep restaurant facilities clean and safe.
Changed out kegs and cleared dish rack from behind the bar to assist with the bartender's duties.
Server
Lifespace Foundations
Altamonte Springs, FL
11.2018 - 03.2020
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Bussed and reset 4-5 tables per shift, working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Backed up hosts by greeting guests, assigning tables and escorting to seats.
Took orders and delivered food items to residents in main dining room.