Caleb Brown
Burnet,TX
Summary
Quick learner candidate ready to work hard and contribute as team member. Physically fit with experience using essential hand tools and safety equipment. Coachable with good understanding of basic outdoor maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Lawn Care Technician
TruGreen Lawn Care
09.2023 - 11.2023
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Optimized watering schedules for clients'' lawns to conserve water resources while promoting healthy turf growth.
- Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Assisted in the design and installation of landscape features such as flower beds, hardscapes, and irrigation systems to enhance curb appeal.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
Pest Control Technician
Aptive Environmental
04.2023 - 07.2023
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Retail Sales Associate
Ross Dress For Less
02.2023 - 04.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Restaurant Waiter
54th Street Restaurant & Drafthouse
12.2022 - 02.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Car Sales Associate
Hertz Car Rental
06.2022 - 11.2022
- Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
- Conducted thorough vehicle walk-arounds and test drives, highlighting key features and benefits to prospective buyers.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
- Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
- Streamlined paperwork processes for faster transaction completion times, improving customer experience.
- Developed tailored presentations for each client, showcasing vehicles that best fit their needs and desires.
Recreation Assistant
Rick Taylor Recreation Center
04.2022 - 07.2022
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Assisted in organizing special events, resulting in increased community engagement.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Collaborated with team members to develop new programs, increasing participation rates.
- Managed equipment inventory efficiently, reducing costs and maintaining availability for participants.
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Developed strong relationships with community partners, fostering collaboration for future events.
- Implemented feedback from program evaluations to continuously improve offerings and increase satisfaction rates.
- Organized field trips and outings as part of program offerings, broadening participant experiences.
- Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
- Monitored participant behavior during activities closely while enforcing rules consistently when necessary.
- Served as an effective liaison between different departments involved in recreation programming coordination.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
Cook/Dishwasher/waiter
The Real New Orleans Style Restaurant
06.2014 - 04.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Pest Control Technician
Aci Pest & Lawn Solutions
05.2020 - 08.2020
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Education
Certificate - Dental Assisting
Texas Dental Assisting Academy
San Antonio, TX04.2023
High School Diploma -
SFJMCS
Burnet, TX06.2019
Skills
- Weather Tolerance
- Jobsite Safety
- Team Collaboration
- Physically Fit
- Equipment Maintenance
- Heavy Lifting
- Responsible and Punctual
- Customer Service
- Flexible and Adaptable
- Strong Work Ethic
- Chemical Application
- Service Sales
- Problem Solving
- Computer Literacy
- Pest Control
- Attention to Detail
- Teamwork Abilities
- Time Management
- Organizational Skills
- Safety Protocols
- Driver's License
- CPR expertise
- Infant life support
- Problem-solving abilities
- Continuous learning
- Adult life support
- Inventory Tracking
- Bookkeeping Software
- Time Tracking
- Financial Management
- Finance
- Server Communication
- Food Rotation
- Food Safety
- Food Presentation
- Kitchen Operations
- Usability and Accessibility
- Wireframing and Prototype Design
- User Experience Testing
- Use Case Study Generation
- Solution Prototypes
- UX Performance Analysis
- UX Architecture
- User Data Collection
- Website Architecture
- UX Design
- Visual Design
- Responsive Design
- Prototyping
- Data Analysis
- Adobe Creative Suite
- Content Development
- Copy Editing
Timeline
Lawn Care Technician
TruGreen Lawn Care
09.2023 - 11.2023
Pest Control Technician
Aptive Environmental
04.2023 - 07.2023
Retail Sales Associate
Ross Dress For Less
02.2023 - 04.2023
Restaurant Waiter
54th Street Restaurant & Drafthouse
12.2022 - 02.2023
Car Sales Associate
Hertz Car Rental
06.2022 - 11.2022
Recreation Assistant
Rick Taylor Recreation Center
04.2022 - 07.2022
Pest Control Technician
Aci Pest & Lawn Solutions
05.2020 - 08.2020
Cook/Dishwasher/waiter
The Real New Orleans Style Restaurant
06.2014 - 04.2021
Certificate - Dental Assisting
Texas Dental Assisting Academy
High School Diploma -
SFJMCS
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