Caleb Bruessel
Hurley,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sous Chef
Little Toad Creek Brewery & Distillery
06.2022 - Current
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Mentored kitchen staff to prepare each for demanding roles.
- Planned and directed high-volume food preparation in fast-paced environment.
Oil Change Technician
Smith Ford
12.2021 - 04.2022
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Ensured optimal vehicle performance for clients with meticulous attention to detail during routine maintenance tasks.
- Retained a high level of expertise on various vehicle makes and models, allowing for quick identification of necessary services or repairs.
- Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
- Adhered to all safety protocols during service procedures, reducing the risk of accidents and injuries in the workplace.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Suggested additional services to customers in order to meet upsell goals.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Department Supervisor With Keys
Home Depot
01.2019 - 04.2021
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Increased customer satisfaction by consistently monitoring service quality and addressing concerns promptly.
- Developed a cohesive team environment through effective communication and conflict resolution techniques.
- Assisted in hiring, onboarding, and training new employees, ultimately creating a more skilled workforce.
- Coordinated special events within the department to engage customers and drive sales revenue higher than expected levels.
- Demonstrated strong leadership qualities by stepping up during supervisor absences to oversee day-to-day operations seamlessly.
- Regularly analyzed sales data to identify trends or gaps in product offerings, tailoring inventory decisions accordingly for maximum profit potential.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Operated and trained employees how to operate all of 5 different heavy lift equipment vehicles.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Marked-down clearance items and relocated merchandise to proper store areas.
Warehouse Worker
Divine Flavor
08.2015 - 12.2018
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Warehouse Manager
San Rafael Distributing
02.2013 - 05.2015
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Co-operated with USDA inspector at all times and met all guidelines put in place by the USDA organization.
- Operated and maintained all heavy lift equipment and performed routine maintenance on a daily basis.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Skills
- Food Preparation
- Customer Service
- Self Motivation
- Reliability
- Effective Communication
- Heavy Machine operator
- Kitchen Management
- Problem-Solving
- Personnel training and development
- Order Processing
- Customer Engagement
- Hiring and Training
Certification
- Forklift, Pallet jack, Reach truck, Order picker, and Pacer certified , Home Depot - 3 Years
Timeline
Sous Chef
Little Toad Creek Brewery & Distillery
06.2022 - Current
Oil Change Technician
Smith Ford
12.2021 - 04.2022
Department Supervisor With Keys
Home Depot
01.2019 - 04.2021
Warehouse Worker
Divine Flavor
08.2015 - 12.2018
Warehouse Manager
San Rafael Distributing
02.2013 - 05.2015
- Forklift, Pallet jack, Reach truck, Order picker, and Pacer certified , Home Depot - 3 Years
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