Caleb Byers
DeSoto,TX
Summary
Customer-focused hospitality and operations professional with experience delivering high-quality guest service in fast-paced environments. Skilled at communicating clearly, anticipating customer needs, resolving issues, maintaining safety standards, and coordinating with teams under pressure. Known for professionalism, reliability, attention to detail, and creating a welcoming experience for every guest.
Overview
5
5
years of professional experience
Work History
Server Assistant
Pappas Bros. Steakhouse
11.2025 - Current
- Support servers in delivering a high-end dining experience through attentive, professional guest service and timely food running.
- Create a welcoming guest experience by anticipating needs and responding promptly during high-volume dinner service.
- Coordinate closely with servers and kitchen staff to maintain order accuracy, efficient communication, and smooth service flow.
- Maintain awareness of service-area inventory and restock supplies to support uninterrupted operations.
- Remain organized and responsive while balancing multiple guest and team needs in a fast-paced environment.
Cashier / Sales Associate
Fuel City
09.2024 - 11.2025
- Provided friendly, professional service as a first point of contact, welcoming customers and addressing questions and needs.
- Resolved customer needs professionally while maintaining a positive and welcoming environment.
- Communicated customer allergy concerns accurately to kitchen staff to help protect customer safety.
Package Delivery Driver
UPS
09.2021 - 02.2024
- Managed an independent route while maintaining timely deliveries and professional customer interactions.
- Handled changing priorities and time-sensitive deliveries while maintaining service quality and reliability.
- Communicated with customers and dispatch teams to resolve delivery issues and keep daily operations on schedule.
- Performed daily vehicle safety inspections and maintained operational standards.
Timeline
Server Assistant
Pappas Bros. Steakhouse
11.2025 - Current
Cashier / Sales Associate
Fuel City
09.2024 - 11.2025
Package Delivery Driver
UPS
09.2021 - 02.2024