Overview
Work History
Education
Skills
Timeline
Generic

Caleb Cihla

Cedar Rapids,IA

Overview

5
5
years of professional experience

Work History

Doordash Driver

DoorDash
San Francisco, CA
02.2021 - Current
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled merchandise in accordance with product handling standards.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.

Aisles Online Team Member

hyee
Cedar Rapids, IA
01.2023 - 06.2024
  • Monitored performance of staff, identified areas for improvement and provided feedback accordingly.
  • Assigned tasks and delegated responsibilities among team members based on individual strengths.
  • Reviewed customer complaints promptly and took necessary steps to resolve them satisfactorily.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Analyzed customer feedback surveys in order to identify areas needing improvement or adjustment.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.

Receiving

hyeeMenards
Marion, Iowa
06.2023 - 12.2023
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Corrugator Operator Level

WestRock
Cedar Rapids, IA
10.2021 - 10.2022
  • Monitored production process and detected malfunctions in the machine.
  • Ensured that all safety procedures were followed when operating the corrugator machine.
  • Kept accurate records of production data such as number of pieces produced, downtime.
  • Inspected finished products for conformance to quality standards.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Operated corrugator machine to produce cardboard boxes of various sizes and shapes.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Analyzed results of quality control tests and reported any discrepancies.
  • Collaborated with team members to finish runs on tight deadlines.
  • Removed and stacked completed items in preparation for shipment.
  • Attended training sessions provided by management related to new technologies or techniques used in production operations.
  • Reported any issues or concerns regarding production processes or machinery performance promptly.
  • Adhered strictly to company policies and procedures while performing duties.
  • Took machines apart to clear jams and replace broken components.
  • Fed raw materials into gluing, coating and slitting rollers via manual and automated methods to achieve desired production speeds.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Performed regular maintenance on the corrugator machine as required.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Installed attachments to machines in order to complete special operations and projects.
  • Assisted other team members in completing tasks related to production.
  • Inspected finished items to check for defects.
  • Started machines and moved controls to regulate tension on pressure rolls.
  • Performed routine checks on equipment to ensure it was functioning properly.
  • Understood and followed oral and written directions.

Hyvee Clerk

Hyvee Market Grill
Marion, IA
03.2019 - 12.2021
  • Monitored temperatures of prepared food and cold-storage areas.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Replenished condiments at customer tables as needed.
  • Served meals to customers in a friendly and courteous manner.
  • Cleaned kitchen areas, equipment and utensils.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Ensured that all foods were prepared according to health department regulations.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Warehouse Worker

Cameron Ashley Building Products
Marion, IA
04.2020 - 01.2021
  • Investigated any reported problems regarding shipping errors or damages.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Operated scanners, computers, and other equipment to track orders.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Maintained stock levels in accordance with company policies.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Assembled orders according to customer requests.
  • Transported goods to designated areas within the warehouse facility.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Followed established guidelines for picking orders accurately.
  • Processed returns of defective merchandise as required.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Operated forklifts to fill or empty overhead spaces.
  • Completed day-to-day duties accurately and efficiently.

Cashier

Casey's
Robins, IA
04.2019 - 01.2020
  • Assisted in training new employees on operating procedures within the store.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Greeted customers promptly and responded to questions.
  • Offered customers carry-out service at completion of transaction.
  • Conducted regular maintenance activities on fuel pumps including changing filters.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Checked personal identifications during alcohol and tobacco sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Checked expiration dates on food items before stocking them onto shelves.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Ensured that all safety regulations were followed while handling hazardous materials.

Education

High School Diploma -

Linn-Mar High School
Marion, IA
10-2019

Skills

  • Heavy Lifting
  • Problem-Solving
  • Shipping and Packaging
  • Route Determination
  • Flexible Schedule
  • Navigational Systems and GPS
  • Processes and Procedures
  • Clean Driving Record
  • Vehicle Inspections
  • Strategic Planning
  • Safety Protocols
  • Loading and Unloading
  • Inclement Weather Driving
  • City and Non-City Driving
  • Safe Driving Practices
  • Heavy Equipment Operation
  • Warehouse Organization
  • Inventory Tracking
  • Storage Organization
  • Material Handling
  • Quality Control
  • Supply Ordering
  • Picking and Packing
  • Deadline Adherence
  • Safety Training
  • Materials Handling and Transport
  • Order Picking
  • Forklift Operation
  • Cleaning and Organizing
  • Sorting and Labeling
  • Delivery Scheduling
  • Self-Motivated and Disciplined
  • Lawn Care
  • Commercial Landscaping
  • Customer Service

Timeline

Receiving

hyeeMenards
06.2023 - 12.2023

Aisles Online Team Member

hyee
01.2023 - 06.2024

Corrugator Operator Level

WestRock
10.2021 - 10.2022

Doordash Driver

DoorDash
02.2021 - Current

Warehouse Worker

Cameron Ashley Building Products
04.2020 - 01.2021

Cashier

Casey's
04.2019 - 01.2020

Hyvee Clerk

Hyvee Market Grill
03.2019 - 12.2021

High School Diploma -

Linn-Mar High School

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Caleb Cihla