Caleb Cobb
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Orientation Leader
Mitchell College
08.2024 - Current
- Worked closely with faculty members to ensure accurate information was disseminated during orientation sessions.
- Taught students safety practices and procedures for resolving conflicts with students and staff.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Coordinated with various university departments to streamline orientation processes, boosting efficiency.
- Collaborated with fellow Orientation Leaders for seamless event planning and execution.
Compass Mentor
Mitchell College
08.2024 - Current
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
Ice Cream Scooper
Michael's Dairy
06.2024 - Current
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Operated cash registers and processed payments accurately.
Receptionist/Locker Room Assistant
G Spa & Salon
05.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled cash transactions and maintained sales and payments records accurately.
Overnight Stocker
Walmart
10.2022 - 08.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
Assistant Varsity Boys Basketball Coach
John Carroll Catholic High School
10.2022 - 02.2023
- Maintained accurate records of player statistics, game results, and practice attendance for evaluation purposes.
- Contributed to increased win rates by analyzing opponents'' strategies and adapting game tactics accordingly.
- Facilitated strong communication among players both on and off the court, fostering a cohesive team dynamic.
- Provided constructive feedback to players after games, promoting continuous improvement and skill development.
Host/Table Busser
Thirsty Turtle Seagrill
08.2022 - 11.2022
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assistant Manager
Vector Marketing and Cutco Products
05.2020 - 09.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor of Arts - Criminal Justice
Mitchell College
New London, CT05.2026
Skills
- Customer Service
- CPR/AED
- Retail
- Effective Leadership
- Teamwork and Collaboration
- Telephone skills
- Scheduling
- Sales
Certification
- Mental Health First Aid, Mitchell college
- Adult CPR/AED, American Redcross
Timeline
Orientation Leader
Mitchell College
08.2024 - Current
Compass Mentor
Mitchell College
08.2024 - Current
Ice Cream Scooper
Michael's Dairy
06.2024 - Current
Receptionist/Locker Room Assistant
G Spa & Salon
05.2024 - Current
Overnight Stocker
Walmart
10.2022 - 08.2023
Assistant Varsity Boys Basketball Coach
John Carroll Catholic High School
10.2022 - 02.2023
Host/Table Busser
Thirsty Turtle Seagrill
08.2022 - 11.2022
Assistant Manager
Vector Marketing and Cutco Products
05.2020 - 09.2020
Bachelor of Arts - Criminal Justice
Mitchell College
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