Caleb Conwell
Charlotte,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Assistant General Manager
AGM, Hornet Moving
Charlotte, NC
08.2019 - Current
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Oversaw computer database and physical filing systems.
- Managed budget implementations, employee evaluations and contract details.
- Managed team schedule with eye for coverage needs and individual strengths.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
Inventory Control Specialist
IKEA
Charlotte, NC
06.2018 - 08.2019
- Used equipment like forklifts and pallet jacks to move inventory.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
Sales Associate Team Leader
Tommy Hilfiger
Charlotte, NC
03.2016 - 04.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Recommended accessories and complementary purchases to boost revenue.
Caterer
Spice Cubed
Cary, NC
08.2016 - 12.2017
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Executed synchronized meal service simultaneously serving multiple guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
Voluntary Worker
Habitat For Humanity
Charlotte, NC
09.2014 - 09.2016
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Assisted with event coordination and on-site support.
- Helped program leadership with planning and fundraising responsibilities.
- Tracked personal volunteer hours in spreadsheets for mandatory reporting.
Education
Bachelor of Arts - English
University of North Carolina At Charlotte
Charlotte, NC 08.2013 - 05.2018
Bachelor of Arts - Political Science
University of North Carolina At Charlotte
Charlotte, NC 08.2013 - 05.2018
Skills
Microsoft Office
undefinedAdditional Information
- Willing to relocate to: Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Frankl
Timeline
Assistant General Manager
AGM, Hornet Moving
08.2019 - Current
Inventory Control Specialist
IKEA
06.2018 - 08.2019
Caterer
Spice Cubed
08.2016 - 12.2017
Sales Associate Team Leader
Tommy Hilfiger
03.2016 - 04.2017
Voluntary Worker
Habitat For Humanity
09.2014 - 09.2016
Bachelor of Arts - English
University of North Carolina At Charlotte
08.2013 - 05.2018
Bachelor of Arts - Political Science
University of North Carolina At Charlotte
08.2013 - 05.2018
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