Caleb Coughlin
Jacksonville
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth. Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Overview
4
4
years of professional experience
Work History
Coldline/Crew Trainer
Freddy's Frozen Custard & Steakburgers
Jacksonville
11.2024 - Current
- Encouraged open communication between trainees and management throughout the learning process.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Assisted management in developing strategies to improve customer service standards.
- Stayed up to date on requirements of all team positions to optimize training.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
Pretzel Maker
Ben's Pretzels
Saint Augustine
06.2024 - 11.2025
- Stored prepared dough in refrigeration units until ready for use in baking process.
- Restocked supplies such as flour, salt, sugar, yeast, and other necessary ingredients.
- Monitored the baking process to ensure that pretzels were cooked properly according to company standards.
Coach
S4 Sports Academy
Jacksonville
10.2023 - 05.2025
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored team members in order to build confidence and foster a supportive environment.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
Cook/Line Worker
Chipotle
Boca Raton
08.2022 - 05.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Prep Worker
Cici's Pizza
Fayetteville
04.2022 - 08.2022
- Adhered strictly to health regulations concerning food handling procedures.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
Education
Bachelor of Science - Child Psychology
East Carolina University
Greenville, NC05-2026
Skills
- Child development
- Team building
- Effective communication
- Mentoring others
- Conflict resolution
- Customer service
- Cleaning and sanitation
- Team leadership
- Employee training
Timeline
Coldline/Crew Trainer
Freddy's Frozen Custard & Steakburgers
11.2024 - Current
Pretzel Maker
Ben's Pretzels
06.2024 - 11.2025
Coach
S4 Sports Academy
10.2023 - 05.2025
Cook/Line Worker
Chipotle
08.2022 - 05.2023
Prep Worker
Cici's Pizza
04.2022 - 08.2022
Bachelor of Science - Child Psychology
East Carolina University
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