Caleb Dollar
Pittsboro,IN
Summary
Dynamic Shift Leader at Hot Bot Pizza with a strong focus on customer satisfaction and team collaboration. Expert in cash handling and problem-solving, I enhanced operational efficiency and maintained safety standards. Recognized for resolving customer issues promptly, fostering a positive work environment, and ensuring seamless shift transitions.
Overview
2
2
years of professional experience
Work History
Shift Leader
Hot Bot Pizza
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
Education
Tri West High School
Lizton, IN05-2025
Skills
- Positive attitude
- Cash handling
- Team collaboration and leadership
- Problem-solving
- Flexible schedule
- Customer service focus
- Creative problem solving
- Safety processes and procedures
Languages
English
Native or Bilingual
Timeline
Shift Leader
Hot Bot Pizza
05.2023 - Current
Tri West High School
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