Caleb Downs
Covington,GA
Summary
High-performance Sales Specialist with a degree in Counseling-Psychology and a proven track record of exceeding revenue targets by 150%–200%. Combines clinical literacy in behavioral health with a "hunter" mentality to navigate complex sales environments and gain physician commitment. Expert in high-volume outbound strategy, consistently ranked in the top 3 of the organization for relationship management and goal attainment. Ready to leverage clinical expertise and tenacity to drive market share for an industry-leading team.
Overview
13
13
years of professional experience
Work History
Loan Sales Representative
Center Parc Credit Union
Atlanta
09.2024 - Current
- Orchestrated a seamless transition from loan application to sales closure, consistently achieving high penetration rates in cross-sell categories.
- Consistently ranked as a top-tier performer maintaining a top-three position within the department for monthly production totals including ancillary products sold contributing significantly to overall department Key Performance Indicators.
- Performed at 150% to 200% MTD for required totals establishing a track record of exceeding organizational expectations.
- Entrusted by management to facilitate complex loan processes for high-net-worth members prioritizing accuracy and discretion.
- Managed a high-volume communications desk, processing a consistent stream of over 1000 inbound and outbound calls and member inquiries monthly.
Associate Sales Agent Doug Blevins Agency
Alfa Insurance
Loganville
03.2024 - 09.2024
- Developed tailored insurance solutions that best meet the client’s needs while ensuring monthly premiums remained accessible.
- Achieved immediate profitability by meeting 100% of sales targets within of the first 30 days of tenure.
- Maintained a high-performance trajectory through the final month of service, earning the Top Sales Associate of the Month award for the department.
Owner Operator
C&H Downs Pty Limited
Goovigen, Qld Australia
05.2023 - 03.2024
- Managed comprehensive farm operations, overseeing over 25,000 acres, managed livestock, property maintenance, infrastructure development, and soil health.
Family and Child Connect
Mercy Community Services
Caboolture, Qld Australia
10.2017 - 05.2023
- Positions Included: Team Manager, Family Response Facilitator, Men’s Behavior Change Facilitator
- Executed strategic field canvassing for qualified leads, overcoming significant barriers to entry and ‘closing’ enrollment for essential support services.
- Cultivated and managed strategic partnerships with executive-level leadership and specialized risk-assessment teams to mitigate risk and secure commitments in high-pressure scenarios.
- Managed a complex caseload including over 26 high-lethality risk assessments annually and a monthly intake of 700+ high risk service referrals.
Owner Operator
HC’s Garden Solutions
Caboolture, Qld Australia
06.2016 - 10.2017
- Managed multi-site property maintenance providing professional landscaping and home repair services. Managed and optimized a robust territory portfolio of 100+ active accounts.
- Directed face-to-face lead generation and account acquisition, employing a needs-based consultative approach to drive territory growth and immediate revenue capture. With around a 65% quote to close ratio.
Residential Youth Worker, Case Manager
Safe Places for Children
Townsville, Qld Australia
10.2013 - 05.2016
- Provided and orchestrated daily care with a trauma informed approach, understanding Trauma and attachment complexities for over 30 children removed by the Child Protection Services managing a team of 27 and reuniting 6 children with family and 2 into independent living.
Youth Worker Therapeutic Placement Services Team
Alternate Care
Cairns, Qld Australia
01.2013 - 10.2013
- Delivered specialized, trauma-informed care within a high-acuity therapeutic residential facility. Hand-picked to lead interventions for top 5 of the organization's most clinically demanding demographics.
Education
Bachelor of Arts - Counseling – Psychology
Bob Jones University
Greenville, SC05.2012
Skills
- Strategic consultative selling
- Customer relationship management
- Key Opinion Leader Management
- Achievement focused
- Cold calling
- Product marketing
- Customer Retention
- Resilience & Agility
Timeline
Loan Sales Representative
Center Parc Credit Union
09.2024 - Current
Associate Sales Agent Doug Blevins Agency
Alfa Insurance
03.2024 - 09.2024
Owner Operator
C&H Downs Pty Limited
05.2023 - 03.2024
Family and Child Connect
Mercy Community Services
10.2017 - 05.2023
Owner Operator
HC’s Garden Solutions
06.2016 - 10.2017
Residential Youth Worker, Case Manager
Safe Places for Children
10.2013 - 05.2016
Youth Worker Therapeutic Placement Services Team
Alternate Care
01.2013 - 10.2013
Bachelor of Arts - Counseling – Psychology
Bob Jones University