Seasoned Special Electronic Device Repairer with comprehensive background in troubleshooting and repairing a variety of electronic devices. Renowned for meticulous attention to detail, problem-solving skills, and commitment to maintaining up-to-date knowledge on emerging technologies. In previous roles, have consistently enhanced device functionality and longevity, leading to increased customer satisfaction. Demonstrated ability to explain complex technical issues in easy-to-understand terms for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager & Repair Technician
UBreakiFix
03.2021 - Current
Diagnose and repair hardware failures in servers, computers, and mobile devices, ensuring optimal system performance
Perform firmware updates, operating system installations, and software troubleshooting to maintain security and functionality
Manage IT inventory, tracking spare parts, tools, and hardware replacements to minimize downtime
Conduct network connectivity troubleshooting, identifying and resolving hardware/software-related issues
Maintain detailed system logs and technical documentation for service requests and repairs
Collaborate with IT teams and cross-functional departments to ensure seamless hardware deployment and issue resolution
Perform structured cable management, ensuring efficient routing, labeling, and organization of network and power cables
Maintained high-quality standards by conducting thorough testing procedures following each repair job.
Assisted customers in understanding proper care and maintenance routines for their devices, prolonging product lifespans as a result.
Reduced repair time for complex issues by implementing effective troubleshooting techniques.
Managed inventory levels effectively, maintaining adequate stock of replacement parts to avoid delays in repair jobs.
Streamlined workflow with the organization of tools, equipment, and workspaces, reducing downtime between repairs.
Performed root cause analysis on non-functional devices to identify underlying issues before initiating repair procedures.
Collaborated with team members to develop innovative solutions for challenging repair problems.
Increased team productivity by training and mentoring junior technicians on best practices and safety protocols.
Kept up-to-date with industry advancements for improved diagnostic processes and enhanced device functionality after repairs.
Ski Lift Operator
Swiss Valley Ski Area
12.2020 - 03.2021
Operated, monitored, and maintained ski lift systems to ensure safe and efficient transportation for guests
Conducted pre-operational safety checks, inspecting mechanical and electrical components to identify potential hazards or malfunctions
Implemented emergency shutdown procedures and assisted in evacuations during mechanical failures or severe weather conditions
Ensured compliance with state and federal safety regulations, regularly checking equipment functionality and maintaining accurate inspection logs
Provided real-time troubleshooting of lift operation issues, quickly resolving mechanical failures to minimize downtime
Enforced strict safety protocols, instructing passengers on proper boarding and unloading procedures to prevent injuries
Worked closely with maintenance teams to report and resolve technical issues, ensuring smooth daily operations
Assisted in weather condition assessments, adjusting operational settings to accommodate environmental factors
Maintenance Grounds Crew Member
Edwardsburg Sports Complex
06.2017 - 11.2019
Conducted preventative maintenance on facility infrastructure, including electrical, HVAC, and IT systems
Repaired electrical components and maintained power systems, adhering to safety standards
Assisted in installing and maintaining equipment, ensuring optimized power efficiency and system stability
Education
High School Diploma -
Edwardsburg High School
Edwardsburg, MI
06.2021
Skills
Machine repair
System testing
Quality control
Safety compliance
Technical troubleshooting
System Performance Monitoring & Preventative Maintenance
Software installation
IT Asset Management & Documentation
Mechanical skills
Certification
WISE Certification (Electronics repair and system diagnostics)
Certified Google & Samsung Repair Technician (Hardware troubleshooting and diagnostics expertise)
Timeline
Store Manager & Repair Technician
UBreakiFix
03.2021 - Current
Ski Lift Operator
Swiss Valley Ski Area
12.2020 - 03.2021
Maintenance Grounds Crew Member
Edwardsburg Sports Complex
06.2017 - 11.2019
High School Diploma -
Edwardsburg High School
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