Summary
Overview
Work History
Education
Skills
References
Timeline
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CALEB DUBOIS

Bangor,ME

Summary

Store Manager with a proven track record at Spectrum, excelling in performance improvements and staff management. Successfully transformed underperforming locations through fostering a culture of accountability.

Overview

4
4
years of professional experience

Work History

Store Manager

SPECTRUM
Bangor, ME
06.2024 - Current
  • Turned around multiple struggling store locations by restructuring operations and driving performance-focused sales strategies.
  • Oversaw daily store operations, optimizing staffing, compliance, and customer experience while exceeding KPIs.
  • Built a strong coaching culture through one-on-ones and huddles, boosting accountability and sales execution.
  • Promoted two team members into management by providing mentorship, development plans, and stretch goals.
  • Leveraged real-time KPI tracking to deliver targeted coaching, driving growth in Mobile and Internet sales.

Store Specialist

SPECTRUM
Augusta, USA
02.2023 - Current
  • Identify customer needs to deliver relevant product solutions and promotions
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Adhered to company initiatives and achieved established goals.
  • Presented products and services to prospective and existing customers to meet needs.
  • Awarded the opportunity to meet and work with senior leadership.

Restaurant Server

OLIVE GARDEN RESTAURANT
Rapid City, USA
07.2022 - 01.2023
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Handled food safely and kept spaces clean to protect customers from food-borne illness and maintain proper sanitation
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Catering Manager

PANERA BREAD
Rapid City, USA
05.2021 - 01.2023
  • Delegated daily tasks to team members to optimize group productivity
  • Fostered positive employee relationships through communication, training and development coaching
  • Set up catering for up to 100 people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.

Education

BACHELORS OF BUSINESS MANAGEMENT - BUSINESS MANAGEMENT

Purdue University
04.2025

HIGH SCHOOL DIPLOMA -

Douglas High School
Box Elder, SD
05.2022

Skills

  • Staff management
  • Performance improvements
  • Reliable
  • Customer retention
  • Catering marketing
  • Sales strategies
  • Training & development
  • Customer service

References

References available upon request.

Timeline

Store Manager

SPECTRUM
06.2024 - Current

Store Specialist

SPECTRUM
02.2023 - Current

Restaurant Server

OLIVE GARDEN RESTAURANT
07.2022 - 01.2023

Catering Manager

PANERA BREAD
05.2021 - 01.2023

BACHELORS OF BUSINESS MANAGEMENT - BUSINESS MANAGEMENT

Purdue University

HIGH SCHOOL DIPLOMA -

Douglas High School
CALEB DUBOIS