Caleb Dusek
Framingham,MA
Summary
Proven track record in enhancing customer experiences at Wegmans Supermarket, adept in both customer service and retail transactions. Excelled in merchandising, boosting efficiency, and fostering client relationships. Achieved significant improvements in service speed and customer satisfaction, showcasing a results-driven approach.
Overview
3
3
years of professional experience
Work History
Front End Associate
Wegmans Supermarket
10.2022 - Current
- Greet and assist patrons as needed, while providing excellent customer service
- Help cashiers with large transactions in the form of bagging and allocating groceries into carts quickly and efficiently
- Working outside retrieving shopping carts in a logistical and efficient manner.
Server
Dave & Buster's
05.2022 - 08.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cashier
Panera Bread
07.2021 - 02.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Data Science & Analytics
Neumann University
Aston Mills, PABachelor of Science - Finance
Framingham State University
Framingham, MA05.2025
Skills
- Product restocking
- Merchandising and display assembly
- Retail transactions
- Customer Service
Languages
Spanish
Limited Working
Timeline
Front End Associate
Wegmans Supermarket
10.2022 - Current
Server
Dave & Buster's
05.2022 - 08.2022
Cashier
Panera Bread
07.2021 - 02.2022
Bachelor of Science - Data Science & Analytics
Neumann University
Bachelor of Science - Finance
Framingham State University
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