Caleb Floyd
Glen Allen,VA
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Arby's
08.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Head Lifeguard
Shady Grove YMCA
08.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Entered water immediately to pull struggling swimmers to safety.
- Attentively monitored swimmers to identify distress.
- Gave private lessons to special needs students and taught floating techniques and treading water.
Education
Advance Diploma
Glen Allen High School
Glen Allen, VA05.2025
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Coaching and Mentoring
Timeline
Cashier Team Lead
Arby's
08.2023 - Current
Head Lifeguard
Shady Grove YMCA
08.2021 - 08.2023
Advance Diploma
Glen Allen High School
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